Jeongeun An
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Bank Assistant
Korea Federation Of Community Credit Cooperatives
07.2019 - 03.2024
- Managed customers service inquiries and handled various accounting transactions.
- Informed customers about bank's products and financial servies.
- Assisted with account openings, closings, and maintenance tasks.
- Promoted cross-selling initiatives by identifying opportunities and recommending suitable products or services based on client needs.
Customer Service Representative
FUNDED
07.2018 - 12.2018
- Handled customer inquiries and suggestions professionally.
- Offered advice and assistance to customers, palying attention to special needs or wants.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Sales Assistant
Shop 'Bon Point'
01.2014 - 03.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by building strong customer relationships and providing excellent service.
- Recommended complementary purchases to customers, increasing revenue.
Education
Bachelor of Science - Housing Interior Design
Kyung-Hee University
South Korea02.2017
High School Diploma -
Indeokwon Highschool
South Korea02.2012
Skills
- Branch operations
- Client Relationship Building
- Financial product knowledge
- Cash handling expertise
- Customer Service
- Problem-solving abilities
- Stock management
- Sales expertise
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Bank Assistant
Korea Federation Of Community Credit Cooperatives
07.2019 - 03.2024
Customer Service Representative
FUNDED
07.2018 - 12.2018
Sales Assistant
Shop 'Bon Point'
01.2014 - 03.2015
Bachelor of Science - Housing Interior Design
Kyung-Hee University
High School Diploma -
Indeokwon Highschool
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