Jensen(Juncheng) LIN
Burnaby,BC
Summary
Motivated and reliable Master’s student in Cybersecurity at NYIT Vancouver, seeking a part-time position to develop professional skills and contribute to a team environment. Brings strong experience in customer service, logistics, and technical operations.
Overview
5
5
years of professional experience
Work History
Logistics Support Specialist
ZTO Express
07.2024 - 03.2025
- Managed data entry and Scanned, recorded, and stored returned parcels in warehouse inventory systems, resolving missing/damaged shipping labels by verifying customer data and restoring system integrity.
- Optimized delivery routes for ambiguous addresses by cross-referencing databases and coordinating with customers, reducing system-generated delivery errors.
- Tracked exception packages (unclaimed/returned) via ERP systems, streamlining inventory workflows and contributing to system exception-handling modules.
Print Production Specialist
Pinchuan Printing
09.2023 - 05.2024
- Maintained and troubleshot printing control systems, diagnosing software/hardware issues to reduce downtime.
- Operated and maintained UV printing equipment, refilled ink, and ensured consistent print quality.
- Executed production orders via management software, ensuring accurate data input and assisting in scheduling algorithm improvements.
Front-End Developer (Intern)
Doule Network Technology
12.2022 - 07.2023
- Develop dynamic interactions on web pages using JavaScript and Vue. js.
- Develop interface features based on product requirements, implement animations, and enhance user experience.
- Collaborate with back-end developers to integrate data via APIs and display it on the front end.
- Test page functions and fixed bugs to ensure stable page performance.
Restaurant Team Member(Summer Job)
BBQ Restaurant
07.2020 - 09.2020
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
Education
Master of Science - Cyber Security
New York Institute of Technology - Vancouver Campus
Vancouver, BC06-2027
Skills
- Customer service
- Support services
- Kitchen skills
- Technical assistance
- Empathy and patience
- Time Management and Organization
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Logistics Support Specialist
ZTO Express
07.2024 - 03.2025
Print Production Specialist
Pinchuan Printing
09.2023 - 05.2024
Front-End Developer (Intern)
Doule Network Technology
12.2022 - 07.2023
Restaurant Team Member(Summer Job)
BBQ Restaurant
07.2020 - 09.2020
Master of Science - Cyber Security
New York Institute of Technology - Vancouver Campus