Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennyfer Ritchie

Ottawa

Summary

Respectful mother possessing excellent communication, multitasking and cleaning abilities. Proficient in maintaining safe, sanitary locker rooms, conducting thorough facility tours and restocking supplies to maintain optimum inventory levels. Accommodating and welcoming individual willing to go above and beyond to assist guests with requests. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Personal Shopper

Instacart
03.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Cleaner

Self Employed
01.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.

Education

High School Diploma -

Le Transit (programme Jeune Parent)
Ottawa, ON
02.2006

Skills

  • Customer Service
  • Attention to Detail
  • Upbeat and Outgoing Attitude
  • Heavy Lifting
  • Multitasking Abilities
  • Housekeeping
  • Efficient Cleaning Techniques
  • Interior and exterior cleaning
  • Dusting Techniques
  • Laundry
  • Strong Work Ethic
  • Time Management
  • Bathroom cleaning
  • Kitchen Cleaning
  • Sweeping and Mopping
  • Guest Service and Support
  • Cleaning and sanitation
  • Sales and Upselling
  • Appointment Scheduling
  • Waxing services
  • Manicure and pedicure
  • Room preparation
  • Teamwork and Collaboration
  • Organizational Skills

Languages

French
Full Professional
English
Full Professional

Timeline

Personal Shopper

Instacart
03.2023 - Current

Cleaner

Self Employed
01.2023 - Current

High School Diploma -

Le Transit (programme Jeune Parent)

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Jennyfer Ritchie