Jenny Vargas
Huntington Beach
Summary
Motivated and customer-focused professional with proven success in fast-paced, high-volume environments. Skilled in building strong client relationships, resolving issues quickly, and maintaining exceptional service standards under pressure. Recognized for strong communication, multitasking, and organizational abilities, with a dedication to creating positive guest experiences.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Ahipoki
08.2024 - Current
- Greet and assist customers with menu selections, ensuring a friendly and welcoming environment.
- Process orders and payments quickly and accurately while upselling additional items.
- Maintain cleanliness and organization of the service and dining areas.
- Resolve customer concerns promptly to ensure satisfaction and encourage repeat business.
Customer Service Cashier
The Donut
10.2023 - 05.2024
- Delivered prompt, friendly service while handling cash and card transactions.
- Maintained store cleanliness and organization during opening and closing duties.
- Developed rapport with regular customers, contributing to customer loyalty.
Waiter / Cashier
Vegan Galaxy
Huntington Beach
03.2022 - 11.2022
- Greeted guests, took orders, and ensured a positive dining experience.
- Assisted with large parties and coordinated with team members to meet service goals.
- Managed restocking, dining room setup, and other opening/closing duties.
Human Resources Specialist (42A)
United States Army
- Maintained accurate personnel records and processed administrative requests.
- Coordinated onboarding, benefits, and training for service members.
Education
Associate of Science - Business Administration
Golden West College
Huntington Beach, CA 08.2022 - 09.2025
Skills
- Customer Service Excellence
- Complaint Resolution
- Reservation Management
- Waitlist Management
- Staff Coordination
- Team Collaboration
- Multitasking
- Up-Selling
- Sales Techniques
- Analytical Thinking
- Problem-Solving
- Process Improvement
- Efficiency
- Bilingual: English & Spanish
Certification
Human Resources Specialist (42A), U.S. Army
References
Available upon request.
Timeline
Customer Service Representative
Ahipoki
08.2024 - Current
Customer Service Cashier
The Donut
10.2023 - 05.2024
Associate of Science - Business Administration
Golden West College
08.2022 - 09.2025
Waiter / Cashier
Vegan Galaxy
03.2022 - 11.2022
Human Resources Specialist (42A)
United States Army