Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Support Worker/ Companion/ Housekeeper
Private Household
North And West Vancouver, British Columbia
06.2022 - Current
Assisted individuals with transferring between bed and wheelchair to address mobility concerns.
Managed meal planning and cooking for individual clients based on their specific dietary needs.
Efficiently handling emergency situations involving safety risks and medical emergencies.
Assisted with transportation needs for medical appointments and social activities.
Collaborated with clients in leisurely pursuits, such as engaging in joint readings and playing board games.
Managed various housekeeping tasks such as laundry, vacuuming and dusting.
Offered comprehensive assistance to elderly clients with activities of daily living at their homes, including bathing, dressing and grooming.
Enhanced the emotional well-being of individuals through effective active listening, empathy, and compassion.
House Cleaner
Various Private Households
West Vancouver , BC
02.2015 - Current
Ensured that all health standards were met during cleaning operations.
Maintained cleanliness of kitchen appliances, countertops and fixtures.
Ensured cleanliness by meticulously wiping down furniture and surfaces.
Efficiently managed waste disposal by regularly emptying trash receptacles across different sections of the property.
Achieved immaculate restroom conditions through diligent cleaning of toilets, tubs, showers, and sinks.
Ensured compliance with safety protocols while working with hazardous substances.
Implemented efficient systems for organizing clothing items.
Managed any additional employer tasks, such as running errands and collecting items from store locations.
Efficiently handled incoming shipments from different vendors, including dry cleaners and grocery stores, maintaining an orderly arrangement in assigned storage spaces.
Demonstrated attention to detail by rearranging beds, sofas, and small furniture for thorough cleaning of baseboards and removal of difficult-to-reach dirt and dust.
Managed inventory by identifying required supplies and compiling lists of necessary cleaning products.
Customer Service Representative
London Drugs
North Vancouver, British Columbia
11.2017 - 05.2019
Consistently provided exceptional customer service by quickly addressing and resolving any issues.
Ensured customers received precise details pertaining to products and services.
Ensured consistent product availability by regularly monitoring store shelves and restocking and rotating merchandise when required.
Addressed customer queries efficiently using phone, email, and chat support.
Consistently exhibited high levels of professionalism in managing demanding customers.
Kept a level head and maintained professionalism when dealing with difficult situations, ensuring peaceful resolution.
Ensured cleanliness and organization of workspace.