Jenny Layong
North Bay,Ontario
Summary
Motivated Housekeeper with 3 years of room and house cleaning experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Part Time Resource Teacher
Montessori Children's House
08.2023 - Current
- Led small group sessions to help students review and practice concepts.
- Assessed student needs to determine appropriate level of required support.
- Assisted in development of individualized learning plans for student success.
- Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.
- Supported interaction between students during group work activities using guided conversation.
- Removed trash, debris and other waste materials from premises.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Volunteer Crew Member
Heritage Railway & Carousel Company
06.2023 - Current
- Greets riders at the entrance gate to the train platform
- Duties include of taking or punching train and carousel tickets, driving the train, being a conductor and in some cases helping customers onto the train and carousel animals
- Ensuring children under the age of two are accompanied by adults
- Ensuring safety chains are properly connected.
Aupair-Cultural Exchange
Zeraiq Family
11.2019 - 08.2020
- Mentored host family's kids' to support collaborative learning and further promote educational unit objectives
- Doing light household chores
- Drop off and pick up kid to and from school
- Attended multicultural programs and gatherings and socialized with different nationalities.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Technical Support Representative
Teleperfomance Philippines
05.2018 - 11.2019
- Take customer calls and resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Documented support interactions for future reference
- Translated complex technical issues into digestible language for non-technical users
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues
- Used ticketing systems to manage and process support actions and requests
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular, TV, and emails
- Managed high levels of call flow and responded to customers' technical support needs.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Private Tutor/Nanny
Durman Family
06.2017 - 01.2018
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
- Communicated with parents to develop appropriate tutoring lessons
- Developed student confidence through positive reinforcement strategies
- Cleaned and stocked rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Domestic Helper
Ahlamary Family
04.2015 - 03.2017
- Does all the cleaning, cooking, child care, and other daily household duties.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
High School Graduate -
The Sisters of Mary School-Girlstown
Talisay City, Cebu12.2008
Skills
- Communication Skills
- Time management
- Work ethic
- Laundry Management
- Residential Cleaning
- Physically strong
- Fluent in English and Tagalog
- Waste disposal
- Cleaning and organizing abilities
Languages
English
Full Professional
Tagalog
Native or Bilingual
Arabic
Limited Working
Timeline
Part Time Resource Teacher
Montessori Children's House
08.2023 - Current
Volunteer Crew Member
Heritage Railway & Carousel Company
06.2023 - Current
Aupair-Cultural Exchange
Zeraiq Family
11.2019 - 08.2020
Technical Support Representative
Teleperfomance Philippines
05.2018 - 11.2019
Private Tutor/Nanny
Durman Family
06.2017 - 01.2018
Domestic Helper
Ahlamary Family
04.2015 - 03.2017
High School Graduate -
The Sisters of Mary School-Girlstown
Similar Profiles
Harneet KaurHarneet Kaur
Assistant Teacher at Montessori Children's HouseAssistant Teacher at Montessori Children's House
Jenny LayongJenny Layong
Part Time Resource Teacher at Montessori Children's HousePart Time Resource Teacher at Montessori Children's House
Jiali LongJiali Long
Childcare Lead Educator -Toddler at Montessori Children's HouseChildcare Lead Educator -Toddler at Montessori Children's House