Jennifer Ziemer

Oversee all inquiries received.

Facilitate planner introductions.

Executed completion of agreements by aligning terms between vendors and venues.

Create contracts for new clients.

• Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
• Communicated with owners about the patient with compassion while keeping medical information private.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Participated in community events to raise awareness about pet health issues.
• Resolved conflicts between employees or customers in a professional manner.
• Developed policies and procedures to ensure efficient workflow in the hospital.
• Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
• Recruited, hired and trained new medical and facility staff.
• Explained policies, procedures and services to patients.
• Responded promptly to emergency situations such as animal injuries or illnesses requiring immediate attention.
• Assisted in training new staff members on hospital protocols and procedures.
• Conducted regular reviews of employee performance to ensure quality standards were met.
• Ensured compliance with state and federal regulations related to animal health care standards.
• Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
• Reviewed inventory levels of supplies and medications needed for the practice, ordered as necessary.
• Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.