Hardworking, friendly and reliable server with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable dining experience. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Hi, I’m
JENNIFER Williams
Huntsville,ON
Summary
Overview
6
years of professional experience
1
Certification
Work History
Muskoka SteamshipsGravenhurst, ON
Dining Room Server
06.2023 - 10.2023
Job overview
- Provided exceptional service to high volume of daily customers.
- Present menus, provide recommendations and answer any questions about the menu
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collaborate with kitchen and bar staff to ensure timely and accurate service.
- Prepared drinks according to standard recipes.
- Check in with guests to ensure their satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Process payments accurately and handle cash transactions.
- Clear tables and reset for next guests.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Stocked service areas with supplies during slow periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations, common areas and bathrooms.
Beaumaris Yacht ClubMilford Bay, ON
Administrative Assistant
09.2017 - 10.2021
Job overview
- Answered phones to direct callers, schedule appointments and provide general office information.
- Delivered exceptional customer service through direct communication with clients and team members.
- Maintained accurate department and customer records.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Produced and distributed memos, newsletters and other forms of communication.
- Tracked expenses and documented records using Quickbooks to improve financial flow.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Compiled, sorted and verified electronic data against hard copies to support quality control efforts.
Jayne's CottagesPort Carling, ON
Accounting Assistant
10.2018 - 09.2021
Job overview
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Coded invoices and other records to maintain organized and accurate records.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Managed schedules of team personnel to keep shifts properly staffed.
Education
Bracebridge And Muskoka Lakes Secondary SchoolBracebridge, ON
High School Diploma
06.1998
University Overview
Skills
- Excellence in Customer Service
- Relationship Building
- Safe Food Handling
- Beverage Preparation
- Menu knowledge
- Teamwork Mindset
- Ability to Multitask
- Excellent Communication
- Positive and Professional
- Liquor, wine, and food service
Certification
Smart Serve Certified
Timeline
Dining Room Server
Muskoka Steamships
06.2023 - 10.2023
Accounting Assistant
Jayne's Cottages
10.2018 - 09.2021
Administrative Assistant
Beaumaris Yacht Club
09.2017 - 10.2021
Bracebridge And Muskoka Lakes Secondary School
High School Diploma