Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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JENNIFER Williams

Huntsville,ON

Summary

Hardworking, friendly and reliable server with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable dining experience. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dining Room Server

Muskoka Steamships
Gravenhurst, ON
06.2023 - 10.2023
  • Provided exceptional service to high volume of daily customers.
  • Present menus, provide recommendations and answer any questions about the menu
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Collaborate with kitchen and bar staff to ensure timely and accurate service.
  • Prepared drinks according to standard recipes.
  • Check in with guests to ensure their satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Process payments accurately and handle cash transactions.
  • Clear tables and reset for next guests.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Stocked service areas with supplies during slow periods.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations, common areas and bathrooms.

Administrative Assistant

Beaumaris Yacht Club
Milford Bay, ON
09.2017 - 10.2021
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Maintained accurate department and customer records.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Tracked expenses and documented records using Quickbooks to improve financial flow.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Compiled, sorted and verified electronic data against hard copies to support quality control efforts.

Accounting Assistant

Jayne's Cottages
Port Carling, ON
10.2018 - 09.2021
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Coded invoices and other records to maintain organized and accurate records.
  • Verified and posted account transactions to prepare checks and maintain accounting ledgers.
  • Managed schedules of team personnel to keep shifts properly staffed.

Education

High School Diploma -

Bracebridge And Muskoka Lakes Secondary School
Bracebridge, ON
06.1998

Skills

  • Excellence in Customer Service
  • Relationship Building
  • Safe Food Handling
  • Beverage Preparation
  • Menu knowledge
  • Teamwork Mindset
  • Ability to Multitask
  • Excellent Communication
  • Positive and Professional
  • Liquor, wine, and food service

Certification

Smart Serve Certified

References

References available upon request.

Timeline

Dining Room Server

Muskoka Steamships
06.2023 - 10.2023

Accounting Assistant

Jayne's Cottages
10.2018 - 09.2021

Administrative Assistant

Beaumaris Yacht Club
09.2017 - 10.2021

High School Diploma -

Bracebridge And Muskoka Lakes Secondary School
JENNIFER Williams