Summary
Overview
Work History
Skills
Languages
Timeline
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Jennifer Wallace

Brandon,MB

Summary

Proven track record in enhancing delivery and sorting efficiency, notably with Dawson Logistics and Canada Bread. Skilled in package handling and exceptional customer service, demonstrating the ability to improve service quality and workplace standards. Mastered innovative techniques and strategies, ensuring accuracy and safety in fast-paced environments.

Over 6 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings.

Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.

Overview

22
22
years of professional experience

Work History

Courier

Dawson Logistics
11.2018 - 07.2024
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
  • Drove safely at all times to avoid accidents and harm.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified package information to check for accuracy and completeness.

Bread Sorter

Canada Bread
03.2014 - 01.2022
  • Utilized sorting systems to sort items fast and accurately.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Enhanced sorting efficiency by implementing innovative techniques and strategies.
  • Trained new employees on proper sorting procedures, promoting consistency across the team.
  • Recorded and tracked items sorted to confirm accuracy.

Merchandiser

Coca Cola Refreshments
12.2002 - 10.2004
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.

Skills

  • Excellent driving skills
  • Working independently
  • Returns pickup
  • Package handling
  • Customer service

Languages

English
Native or Bilingual

Timeline

Courier

Dawson Logistics
11.2018 - 07.2024

Bread Sorter

Canada Bread
03.2014 - 01.2022

Merchandiser

Coca Cola Refreshments
12.2002 - 10.2004

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Jennifer Wallace