Jennifer Turner
Beaumont
Summary
Dedicated Public Safety Communications Officer with over ten years of experience in emergency response coordination. Expertise in training new dispatchers, fostering teamwork, and enhancing communication efficiency. Committed to delivering high-quality service in a high-pressure environment.
Overview
2
2
Certifications
23
23
years of professional experience
Work History
Public Safety Dispatcher
Murrieta Police Department
Murrieta
05.2023 - Current
- Handled incoming public calls, distinguishing between emergency and non-emergency situations, and transmitting vital information to emergency responders.
- Monitored multiple radio channels, relaying information to officers responding to calls for service.
- Performed multiple tasks simultaneously while maintaining focus on priority issues.
- Coordinate both police and fire responses to calls for service.
- I served as a CTO for the past year, training six lateral dispatchers.
Public Safety Communications Officer
Riverside County Sheriff Department
Palm Desert
08.2016 - 05.2023
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Monitor multiple radio channels, coordinating police to calls for service.
- Worked with allied agencies to provide both police and fire responses to calls for service within the county.
- I served as a CTO for two years, working with eight newly hired dispatchers, training them on both phone and radio operations, as well as department policies and procedures.
- Was selected as a member of the Peer Support Team.
Deputy Probation Officer
Riverside County Probation Department
San Jacinto
09.2003 - 09.2009
- Supervised probationers to ensure compliance with court orders and conditions.
- Conducted regular home visits to monitor probationer behavior and progress.
- Prepared detailed reports on probationer status for court review and recommendations.
- Collaborated with community resources to provide support services for probationers.
- Maintained accurate case files and documentation in the department's systems.
Education
Bachelor of Arts - Human Services
California State University, San Bernardino
San Bernardino, CA06-2003
High School Diploma -
San Jacinto High School
San Jacinto06-1998
Skills
- Emergency communication
- Radio operation
- Call prioritization
- Problem solving
- Active listening
- Conflict resolution
- Highly effective communication
- Professionalism and integrity
- Stress tolerance
- Trainer
Certification
Advanced POST Certificate in Dispatch
Timeline
Public Safety Dispatcher
Murrieta Police Department
05.2023 - Current
Public Safety Communications Officer
Riverside County Sheriff Department
08.2016 - 05.2023
Deputy Probation Officer
Riverside County Probation Department
09.2003 - 09.2009
Bachelor of Arts - Human Services
California State University, San Bernardino
High School Diploma -
San Jacinto High School