Andrea Sanchez De La Torre
Galt
Summary
Dynamic professional with extensive experience as a Public Safety Dispatcher at California Highway Patrol, excelling in emergency communication and critical thinking. Proven ability to coordinate teams effectively while maintaining meticulous attention to detail. Adept at data entry and ensuring compliance with public safety protocols, contributing to enhanced operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Safety Dispatcher
California Highway Patrol
Stockton
04.2023 - 04.2024
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Dispatched police officers and emergency personnel to calls for service.
- Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
- Assisted departments with special requests for assistance and BOLOs.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
Human Resources Administrator
Pacific Homecare Services
Stockton
10.2020 - 04.2023
- Handled employee conflicts efficiently while following all company procedures.
- Coordinated employee training sessions to enhance skills and compliance awareness.
- Maintained employee records, ensuring data accuracy and confidentiality of information.
- Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
- Created training materials for new hires and provided orientation sessions.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Managed employee onboarding processes to ensure smooth transitions into the company.
Education
Certified Medical Assistant - Medical Assistant
UEI College
Stockton, CA06-2017
High School Diploma -
Cesar Chavez High School
Stockton, CA05-2014
Skills
- Emergency communication
- Team coordination
- Attention to detail
- Data entry
- Critical Thinking
- Public safety protocols
Languages
Spanish
Native/ Bilingual
Certification
- Public Safety Dispatcher
- P.O.S.T Certified
Timeline
Public Safety Dispatcher
California Highway Patrol
04.2023 - 04.2024
Human Resources Administrator
Pacific Homecare Services
10.2020 - 04.2023
Certified Medical Assistant - Medical Assistant
UEI College
High School Diploma -
Cesar Chavez High School
Similar Profiles
Robert FlemingRobert Fleming
Police Officer at California Highway Patrol PatrolPolice Officer at California Highway Patrol Patrol
Mitchel SanchezMitchel Sanchez
California Highway Patrol Officer at State Of California, California Highway PatrolCalifornia Highway Patrol Officer at State Of California, California Highway Patrol
Peter RecattoPeter Recatto
Captain at California Highway PatrolCaptain at California Highway Patrol
Charles JonesCharles Jones
Motor Carrier Specialist II at California Highway PatrolMotor Carrier Specialist II at California Highway Patrol
Cole HindmarshCole Hindmarsh
Clinical Administrative Coordinator at Crosstown PsychologyClinical Administrative Coordinator at Crosstown Psychology