Jennifer Tranberg
Sault Ste. Marie,ON
Summary
Detail-oriented professional with extensive experience in the gaming industry. Strong skills in validating site connections and reviewing project data. Committed to enhancing operational efficiency through effective stakeholder collaboration and meticulous data analysis.
Overview
25
25
years of professional experience
Work History
SENIOR BUSINESS SYSTEMS SPECIALIST
Ontario Lottery & Gaming
01.2018 - Current
- Conduct daily operations in Bally V15 GMS to uphold OLG's conduct and manage responsibilities.
- Collaborate with Service Provider representatives at privately-owned sites to facilitate GMS transitions.
- Validate Site connections to Central GMS, ensuring adherence to OLG standards before go-live.
- Review slot project data in privately owned casinos, confirming software approval and loading before project dates.
- Engage with stakeholders to identify necessary adjustments in Central and Site GMS systems for improved efficiency.
- Investigate discrepancies between Site and Central GMS regarding customer activities, including banned players and play history.
FINANCE SYSTEMS ANALYST
Ontario Lottery & Gaming
01.2006 - 01.2018
- Managed project submissions for OLG and Service Providers, ensuring contract compliance.
- Processed over 20,000 gaming system updates annually with exceptional accuracy across CasinoLink, Bally13 Asset Matrix, and EzPay.
- Liaised with Slot Operations, OLG, Service Provider Slot departments, and vendors to resolve Remote Signature verification issues in order to minimize downtime.
- Created and maintained procedure documents and process maps in MS Visio and Word for ongoing improvement.
ACCOUNTING ASSISTANT
Ontario Lottery & Gaming
06.2000 - 01.2006
- Reconciled and reviewed daily gaming revenue for charity casinos, commercial casinos, and racetrack slots.
- Prepared comprehensive daily, weekly, and monthly revenue reports for organizational stakeholders.
Education
BBA -
Algoma University
Sault Ste. Marie, ON06-2000
Business : Accounting -
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON06-1995
Skills
- 25 Years of Gaming industry expertise
- Attention to detail
- Team collaboration and building
- Adaptability and flexibility
- Quick learning ability
- Customer service excellence
Skills
Technical
Microsoft products including Excel, Word and Power Point, Visio, SQL Analyzer and Report Builder
Outlook
Asset Matrix
Alert Grid
Itrak
Bally BI – Business Intelligence
Centcom
Test Rail
Timeline
SENIOR BUSINESS SYSTEMS SPECIALIST
Ontario Lottery & Gaming
01.2018 - Current
FINANCE SYSTEMS ANALYST
Ontario Lottery & Gaming
01.2006 - 01.2018
ACCOUNTING ASSISTANT
Ontario Lottery & Gaming
06.2000 - 01.2006
BBA -
Algoma University
Business : Accounting -
Sault College of Applied Arts And Technology
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