Cheryl Jordan
Edmonton,AB
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
47
47
years of professional experience
Work History
Cashier
Tim Hortons
06.2021 - 10.2024
- Helped customers complete purchases, locate items and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Kitchen Hand
Pizza Hut
10.2020 - 05.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Private Home Care Provider
Self
01.2014 - 05.2021
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Cashier, Janitorial Duties and Food Service
Mcdonalds
02.2020 - 05.2020
- Helped customers complete purchases, locate items and join reward programs.
Secretary
B&G Wreckers
07.2019 - 09.2019
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Daycare
High River Daycare
05.2013 - 07.2013
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Custodian
High Wood High School
09.2008 - 06.2012
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Waitress
Waldorf Hotel
02.1998 - 11.2008
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Stocking Associate
Superstore
10.1990 - 05.1992
- Orchestrated re-organization of stockroom merchandise to promote successful inventory and cycle counts.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Assistant Manager
Francines
01.1989 - 10.1990
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Bartender
El Rancho
06.1983 - 12.1989
- Designed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Meat Cutter
Kaufman Meat Packing Plant
03.1978 - 09.1980
- Cut meats to customer specifications and answered questions about specialty products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
Education
Level 1&2 Early Childhood Certificate -
Mount Royal College
Skills
- -Over 30 years of experience in retail and service industry
- -25 years experience in child care and daycare industry
- -Trust worthy, reliable and very punctual
- -Capable of working independently and with groups
- -Great cash handling skills
- -Able to follow directions
- -Pro Serve liquor and staff training
- -Alberta Alcohol & Drug Abuse Commission Responsible Gaming Awareness Session
- -ServSafe Food Handler
- Payment Processing
Timeline
Cashier
Tim Hortons
06.2021 - 10.2024
Kitchen Hand
Pizza Hut
10.2020 - 05.2021
Cashier, Janitorial Duties and Food Service
Mcdonalds
02.2020 - 05.2020
Secretary
B&G Wreckers
07.2019 - 09.2019
Private Home Care Provider
Self
01.2014 - 05.2021
Daycare
High River Daycare
05.2013 - 07.2013
Custodian
High Wood High School
09.2008 - 06.2012
Waitress
Waldorf Hotel
02.1998 - 11.2008
Stocking Associate
Superstore
10.1990 - 05.1992
Assistant Manager
Francines
01.1989 - 10.1990
Bartender
El Rancho
06.1983 - 12.1989
Meat Cutter
Kaufman Meat Packing Plant
03.1978 - 09.1980
Level 1&2 Early Childhood Certificate -
Mount Royal College
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