Jennifer Torres
San Jose
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
HNTB Engineering
San Jose, CA
01.2024 - 04.2026
- Maintains calendars and schedules appointments.
- Coordinates and schedules meetings and prepares meeting agendas.
- Coordinates and arranges travel and accommodations, and prepares travel itineraries.
- Directs incoming calls, welcomes visitors, and answers routine questions. Sorts and distributes incoming mail and prepares outgoing mail.
- Compiles basic reports or presentations with information from established sources as directed. Prepares a variety of correspondence with a moderate degree of guidance.
- Organizes and maintains office files (electronic and hardcopy) and records in accordance with internal retention policy and procedures.
- perform data input and prepare forms in support of the manager or department.
- Performs other duties as assigned.
Administrative Assistant
Andpak
Morgan Hill, CA
09.2018 - 10.2023
- Coordinated scheduling and travel arrangements for executives to enhance operational efficiency.
- Managed office supplies inventory, implementing cost-effective purchasing strategies to reduce expenses.
- Developed and maintained filing systems to ensure easy access to documents and information retrieval.
- Assisted in preparing reports and presentations, ensuring accuracy and alignment with company standards.
Caregiver
IHSS, San Jose
San Jose
02.2014 - 08.2018
- Provide direct care to patients in their homes to ensure that they are comfortable, well-cared for, and engaged.
- Supervise the safety of the patient/client when bathing, toileting, and dressing.
- Provide assistance with grocery shopping and light housekeeping chores.
- Remind patients to take medications. Notify supervisor if medications are not properly taken.
- Help members to transfer from their chairs/beds and ambulate safely around their homes.
- Provide meals, either through simple cooking or heating up pre-prepared meals or by feeding tube
- If necessary, feed patients and ensure that they drink enough liquids.
- Ensure that patients are properly toileted. For those that are incontinent, change diapers and ensure that they are dry and clean.
Yard duty/ Nurse
Hayes Elementary School, San Jose
San Jose
07.2013 - 06.2015
- Assist in the security and supervision of students in or around campus buildings, facilities and adjacent areas; oversee and assure student conduct on or around campus.
- Prepare and maintain related records including referrals, detention slips, incident statements and related materials; issue permits or passes as appropriate.
- Perform related duties as assigned in an emergency.
Front Office Assistant
Dr. Vego, San Jose
San Jose
01.2012 - 01.2013
- Answer multi-line phone system and take appointments or direct calls to the appropriate party
- Greet patients when they arrive at the office and provide them with any necessary paperwork or other information
- Collect co-pays and other fees required prior to the office visit or treatment
- Direct patients to the lab area for scheduled blood work and other testing
- Verify insurance coverage and assist the billing department with processing claims
- Schedule appointments and confirm appointments two days in advance
- Assist patients with re-scheduling appointments and other scheduling issues
- Communicate test results to patients when directed by physicians.
Education
AS - pharmacy technology
Heald College
Milpitas, CaAS - Medical Assisting
Carrington College
San Jose, CaSkills
- Type 45 WPM
- 10 key
- Multi-line phone system
- Microsoft Word, Excel, powerpoint
- CPR Certified
- Phlebotomist
- Medical billing and coding
- Scheduling
Timeline
Administrative Assistant
HNTB Engineering
01.2024 - 04.2026
Administrative Assistant
Andpak
09.2018 - 10.2023
Caregiver
IHSS, San Jose
02.2014 - 08.2018
Yard duty/ Nurse
Hayes Elementary School, San Jose
07.2013 - 06.2015
Front Office Assistant
Dr. Vego, San Jose
01.2012 - 01.2013
AS - Medical Assisting
Carrington College
AS - pharmacy technology
Heald College
AWARDS
Dean's List for 4.0 and perfect attendance