Jennifer Sanchez-Perez
Palmdale
Summary
I am a dedicated employee known for punctuality, and I am pursuing employment options where good customer service and positive attitude will make a difference. I am also an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Eligibility Worker II
Department of Public Social Services
Los Angeles
04.2022 - Current
- Assessed clients' eligibility for public assistance programs and services.
- Provided information to clients regarding their rights, responsibilities, and other relevant matters related to the programs they were applying for.
- Participated in regular training sessions on new policies or procedures related to eligibility requirements.
- Advised supervisors on complex cases requiring additional review or special consideration.
- Collaborated closely with social workers, health care professionals, job counselors., in order to provide comprehensive services for eligible clients.
- Processed benefits applications and documents for food stamps and medical assistance.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
ILS Instructor
Gratus Services Group inc.
Rosemead
04.2019 - 09.2021
- Selected effective treatment plans in line with personal goals for home, school or work life.
- Adjusted treatment plans based on in-progress evaluations and client satisfaction.
- Supervised staff and conducted performance reviews for corrective action planning to ensure optimal productivity.
- Worked with different clients and constructed plans specific to clients needs.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Personalized treatment plans to complement specific abilities and recovery goals of each patient.
LA's BEST After School: Program Worker
LAUSD School Board District
Los Angeles
03.2017 - 04.2019
- Oversaw activities and events for 35 students on daily basis.
- Orchestrated daily lesson plans and activities.
- Maintained safe, clean, and organized classroom environment.
- Instructed students individually and in groups, utilizing various teaching methods.
- Attended in-service training and professional development courses to stay on top of policy and education changes.
- Involved parents in student education by cultivating strong relationships.
- Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Cashier
Barnes & Noble
Los Angeles
08.2015 - 02.2017
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
- Increased sales by suggesting specific complementary items to customers.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Education
Bachelor of Science - Rehabilitation Services
California State University - Los Angeles
Los Angeles, CA05.2021
High School Diploma -
John Marshall Senior High School
Los Angeles, CA06.2015
Skills
- Outcome planning
- Goal setting proficiency
- Acute and rehabilitative care
- Flexible
- Problem resolution
- Training & Development
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Eligibility Worker II
Department of Public Social Services
04.2022 - Current
ILS Instructor
Gratus Services Group inc.
04.2019 - 09.2021
LA's BEST After School: Program Worker
LAUSD School Board District
03.2017 - 04.2019
Cashier
Barnes & Noble
08.2015 - 02.2017
Bachelor of Science - Rehabilitation Services
California State University - Los Angeles
High School Diploma -
John Marshall Senior High School