Jennifer Rodriguez

Co-founded a healthcare-focused Management Services Organization (MSO) and led the development of a proprietary operations platform (BreatheOps) designed to streamline clinical, administrative, and financial workflows for multi-site medical practices. Spearheaded operational strategy, technology implementation, and scalable systems to support rapid growth, improve efficiency, and enhance patient experience.

Key Contributions & Responsibilities:

• Co-founded and scaled a Management Services Organization supporting healthcare providers with end-to-end operational infrastructure.
• Led the design and development of BreatheOps, a proprietary software platform optimizing scheduling, patient intake, compliance tracking, and revenue cycle management.
• Directed day-to-day operations across multiple business functions including clinical operations, HR, billing, and compliance.
• Built standardized workflows and SOPs to improve efficiency, reduce overhead, and ensure regulatory alignment.
• Collaborated with clinicians and stakeholders to translate real-world operational needs into scalable technology solutions.
• Oversaw vendor relationships, integrations, and implementation of key systems (EHR, payroll, CRM, etc.).
• Drove growth initiatives by creating scalable systems to support multi-location expansion and new service lines.
• Managed cross-functional teams and cultivated a high-performance operational culture.

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• Oversee day-to-day production activities in accordance with business objectives.
• Define, implement and revise operational policies and guidelines within 6 departments and 60 employees and 10 health care providers.
• Lead change and transformation across business areas to deliver benefits and align company resources.
• Assess performance management structures and implemente enhancements to improve frameworks and strengthen results.
• Develop and implement high-quality work environment as measured through employee satisfaction ratings.
• Supervised daily operations of multi-million dollar Clinical operations.

• Analyzed impacts of regulatory changes on operations and developed mitigation plans.
• Set up and ran Provider meetings between senior leadership and third-party stakeholders to conduct joint operations and cement partnerships.
• Lead teams of up to 30 personnel, supervising daily performance as well as training and improvement plans.
• Directed team focused on taking development projects through monetization and mass production.
• Coordinated training programs between Medical Director and other medical professionals all over the world
• Offered consulting services to other medical practices regarding operations, management, and team building.

• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Maintained computer and physical filing systems.
• Managed office operations while scheduling appointments for department managers.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Updated reports, managed accounts and generated reports for company database.
• Completed treatment planning for multiple providers

• Managing Partner of the Studio City and West Hollywood Locations.
• Recruit, train and manage sales staff
• Oversaw client interaction
• Coordinate all marketing and public relations for Sunset Tan Develop, plan and organize various charitable events
• Control daily operations for the Studio City & West Hollywood location.
• Manage business assets such as inventory, sales, acquisitions, and cash flow.
• Hired and trained all employees within the company
• Encourage employee participation and feedback.
• Resolve and communicate displacer actions to staff, as well as corrective actions for improvement.
• Manage several employees, maintained high performance standards and high sales totals
• Secure deposits, money, and financial records
• Complete purchases supporting the salons operability, office appearance, and overall continuity

• Prepared legal correspondence and case presentations
• Provided administrative assistance to legal staff
• Managed schedules, such as trial dates and upcoming hearings
• Coordinated appointments, meetings, and business travel
• Completed office billings by utilizing the Quick Books program

• Promoted from Airbrush Manager of the Tarzana Location to Manager of the Encino Location.
• Handled all deposits and book keeping.
• Hired and trained all employees in proper customer service, computer, sales, and knowledge of equipment
• Managed client situations and inquiries.
• Developed new marketing strategies to promote new equipment.

• Trained all new employees on how to be an Airbrush Technician
• Handled all customer situation in regards to Airbrush Tanning.
• Managed cleanliness of salon.
• Delegated airbrush technicians of duties to be done.