Gurpreet Singh
Langley,BC
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
10
10
years of professional experience
Work History
Co Founder
The Biryani Chef Inc
Surrey, BC
03.2021 - Current
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Improved operational efficiencies to reduce costs and improve productivity.
- Identified business development opportunities and expanded business to 4 locations
- Recruited, interviewed and hired new staff members and developed training materials for employees
- Identified business development challenges and customer concerns for proactive resolution
Brand Launch /Country Manager
Global Cuisine LLP
Delhi, India
01.2019 - 03.2021
- Developed supply chain, menu curation, hiring brand launch team.
- SAP for location scouting
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Brand Induction training in HQ for 3 weeks for brand replication and ingredient sourcing
Chief Operating Officer/Country Manager
IHOP India
Delhi, India
12.2015 - 02.2021
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Oversaw business-wide changes to modernize procedures and organization.
- Formulated and executed strategic initiatives to improve product offerings.
Area Sales Manager
Zomato Media Pvt Ltd
Delhi, India
08.2015 - 11.2015
- Built lasting relationships with clients through outstanding customer service interactions.
- Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Co Founder
Cafe @ Route 64
06.2014 - 07.2015
- Conducted target market research to discover customer needs and analyze competitor trends.
- Managed financial operations and investments to maximize profits and minimize costs.
- Directed market expansions to propel business forward, meet changing customer needs.
- Created and maintained customer-centric culture to drive customer satisfaction and expand customer base.
Business Development Manager
Rational India Pvt Ltd
01.2013 - 05.2014
- Developed corporate and commercial dealer network across PAN India.
- Host cook shows for use combi oven.
- Established 5 kitchen for clients to deliver packaged food.
- Hit 130% of sales target for Punjab & Haryana
Education
Master of Arts - International Hotel Management
London Metropolitan University
London11.2010
Bachelor of Science - Tourism And Hotel Management
IHM, Pusa, India
India07.2008
Skills
- Lean Startup
- Stakeholder Communications
- Business Development and Retention
- Operational Efficiency
- Business Planning
- Vendor Relationship Management
- Guest Relations
- Cultural Management
- Territory Expansion
- Account and Territory Management
- New Account Development
- Partnership Building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Co Founder
The Biryani Chef Inc
03.2021 - Current
Brand Launch /Country Manager
Global Cuisine LLP
01.2019 - 03.2021
Chief Operating Officer/Country Manager
IHOP India
12.2015 - 02.2021
Area Sales Manager
Zomato Media Pvt Ltd
08.2015 - 11.2015
Co Founder
Cafe @ Route 64
06.2014 - 07.2015
Business Development Manager
Rational India Pvt Ltd
01.2013 - 05.2014
Master of Arts - International Hotel Management
London Metropolitan University
Bachelor of Science - Tourism And Hotel Management
IHM, Pusa, India
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