Jennifer Robertson
St. Albert,Alberta
Summary
Passionate and motivated individual with a strong commitment to working with animals. Demonstrates a desire to contribute to a positive and supportive work environment that fosters personal and professional growth. Committed to continuous learning and education to provide the highest level of care and support to animals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Professional Dog Groomer
Barkers Pet Motel and Grooming
09.2020 - Current
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Followed pet care instructions for dietary needs and medication regimens.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Educated visitors and staff on proper animal care and handling.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Applied effective time management techniques to meet tight deadlines.
Dog Stylist
PetSmart
10.2018 - 08.2020
- Dog grooming (hair-styling, nails trims, bathing)
- Client Services (greeting clients, answering phone inquiries)
- Cleaning and maintaining grooming area
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Organized sales area and work station to showcase products and boost sales.
Cold Laser Technician
Wandler Chiropractic
04.2017 - 09.2018
- Administer Cold Laser Therapy treatment to patients
- Built strong relationships with customers to drive repeat business.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- would have up to 8 to 10 patients a day
Physio. Assistant
Leading Edge Physiotherapy
08.2015 - 07.2016
- Applied and set up patients with physio-modalities (tens, ultrasound, IFC, and traction)
- Laundering towels & gowns
- Cleaning and sterilizing work and patient area
- Customer service
- Greeted guests in with friendliness and professionalism.
- worked with up to 20 patients per day while giving them excellent care
Server
La Crema
09.2014 - 12.2014
- Taking & preparing customer orders
- Opening and closing cafe
- Clean-up of cafe
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Dietary Service Attendant
Youville Home
10.2013 - 08.2014
- Serving residents, the supper meal
- Awareness of specialized diets and needs of residents
- Clean up of dining area
- Cleaning of dishes after meal
Retail
Sport Chek
02.2013 - 05.2014
- Customer service
- Preparing sales & advertising
- Clean-up clothing area
Front Desk Attendant
Sturgeon Valley Athletic Club
05.2013 - 11.2013
- Opening and closing facility
- Greeting and directing guests
- Setting up memberships
- Customer service (answering phones, setting up appointments)
Customer Service Attendant
Second Cup
08.2012 - 03.2013
- Greeting and taking customer orders (in-store & drive through)
- Preparing orders
- Closing store and cashing out
- Clean-up of store
Education
Online Course - dog grooming
ICS
Edmonton, AB01.2017
High School Diploma -
Bellerose High School
Edmonton, AB01.2014
Skills
- Cleaning and sanitizing
- Professionalism
- Multitasking
- Physical Stamina
- Team building
- Adaptability
- Ability to work with others in a positive environment
References
Available upon request
Highlightsofskillsandabilities
- Currently enrolled in ICS online course for dog grooming, 01/01/17
- Graduated from Bellerose High School, 01/01/14
- Certified First Aid, 01/01/14
- Pro Serve certificate, 01/01/15
- St. Albert Impact soccer player and captain for 4 seasons (U10 - U18), 01/01/09
- Youville Home - St. Albert - Recreation Assistant, 01/01/09
Timeline
Professional Dog Groomer
Barkers Pet Motel and Grooming
09.2020 - Current
Dog Stylist
PetSmart
10.2018 - 08.2020
Cold Laser Technician
Wandler Chiropractic
04.2017 - 09.2018
Physio. Assistant
Leading Edge Physiotherapy
08.2015 - 07.2016
Server
La Crema
09.2014 - 12.2014
Dietary Service Attendant
Youville Home
10.2013 - 08.2014
Front Desk Attendant
Sturgeon Valley Athletic Club
05.2013 - 11.2013
Retail
Sport Chek
02.2013 - 05.2014
Customer Service Attendant
Second Cup
08.2012 - 03.2013
Online Course - dog grooming
ICS
High School Diploma -
Bellerose High School
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