Patricia Madden
St. Albert,Alberta
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Barkers Pet Motel
St. Albert , Alberta
11.2021 - Current
- Dealing with Customers on a daily basis
- Answering phones and emails
- Taking reservations and making appointments
- Managing Customer payments using Simply Accounting, Excel Workbook and Gingr Software
- Resolve Customer Issues
- Resolve Staff Issues
- Follow all Policy and Procedures set up by management
- Type an average of 35 wpm
Deli Clerk
Mercato Italian Bakery
St. Albert , AB
10.2020 - 11.2021
- Sliced and weighed deli meats and cheeses for customer purchase
- Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information
- Operated meat and cheese slicing equipment safely and followed established safety protocols
- Promoted deli specials and new products to customers
Membership Sales Representative
Sturgeon Valley Athletic Club
St. Albert , AB
04.2014 - 10.2020
- Assisted with booking appointments and making reservations for Club Members
- Answered phones and emails
- Dealt with Club Member's questions and concerns
- Understood and followed company policies and procedures
- Knowledgeable with all price models
- Participated in team meetings as well as individual training sessions on a regular basis
- Supported management with sale and promotional opportunities
- Sold Club Memberships
- Handled Customer payments
Education
Teacher Assistant -
MacEwan University
Edmonton, AB06.1994
Skills
- Conflict Resolution
- Workflow Optimization
- Professional and Mature
- Strong Integrity
- Customer Relations
- Time Management
- Multi-Task Management
- Meticulous Attention to Detail
- Strong Interpersonal Skills
- Typing Proficiency
References
References available upon request.
Timeline
Administrative Assistant
Barkers Pet Motel
11.2021 - Current
Deli Clerk
Mercato Italian Bakery
10.2020 - 11.2021
Membership Sales Representative
Sturgeon Valley Athletic Club
04.2014 - 10.2020
Teacher Assistant -
MacEwan University
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