Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Jennifer Orme

Vernon,Canada

Summary

Experienced customer service professional with a strong background in food and beverage service, retail, and hospitality. Dedicated to creating welcoming environments and providing top-notch service to customers. Passionate about delivering high-quality service and exceeding customer expectations. Dependable team player who thrives in fast-paced environments and is committed to achieving customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Browns Crafthouse
09.2024 - 03.2025
  • Delivered exceptional service in a fast-paced, upscale casual dining environment.
  • Maintained strong menu knowledge to answer guest questions and make recommendations.
  • Supported team efficiency by assisting with hosting, running, and bar support roles when needed.
  • Ensured accuracy in order entry and payments using the POS system.
  • Contributed to a welcoming, professional dining experience through attentive and personable guest interactions.

Server/Host

Match Eatery & Public House (Lake City Casino)
03.2024 - 08.2024
  • Demonstrated integrity and accuracy with cash handling in compliance with casino regulations.
  • Ensured the security and confidentiality of customer information.
  • Contributed to a safe, fair gaming environment.
  • In-depth knowledge of the food and beverage menu, including ingredients and dietary information.
  • Proficient in Squirrel POS system.
  • Maintained composure in a fast-paced, high-energy setting.

Server

Marten Brewing Company
06.2022 - 01.2024
  • Delivered high-quality service in a busy brewery environment.
  • Provided support at special events, including banquets and concerts.
  • Demonstrated a strong understanding of menu offerings.
  • Used TouchBistro POS system with accuracy and efficiency.
  • Excelled in fast-paced, team-oriented settings.

Sales Associate

Winners
07.2019 - 06.2022
  • Delivered outstanding customer service and support in sales and merchandising.
  • Handled inventory management and floor maintenance.
  • Operated POS system efficiently.
  • Assisted in visual merchandising and stocking to maintain an organized environment.

Sales Associate & Casual Food Prep

Coldstream Meadows
01.2015 - 01.2019
  • Supported residents in the general store with a focus on friendly service.
  • Assisted with food service and preparation on a casual basis.
  • Volunteered in activities supporting senior residents.

Education

Vernon Secondary School
Vernon, BC

undefined

NIDES – Comox Valley Schools

Skills

  • Customer Service Excellence
  • Strong Communication
  • Food & Beverage Knowledge
  • POS System Proficiency (Squirrel, TouchBistro)
  • Problem Solving & Adaptability
  • Cash Handling
  • Team collaboration
  • Sales techniques
  • Responsible beverage service
  • Adaptable and flexible

Certification

Serving It Right (BC Responsible Beverage Service)

Timeline

Server

Browns Crafthouse
09.2024 - 03.2025

Server/Host

Match Eatery & Public House (Lake City Casino)
03.2024 - 08.2024

Server

Marten Brewing Company
06.2022 - 01.2024

Sales Associate

Winners
07.2019 - 06.2022

Sales Associate & Casual Food Prep

Coldstream Meadows
01.2015 - 01.2019

undefined

NIDES – Comox Valley Schools

Vernon Secondary School

Similar Profiles

CREATE PROFILE
Jennifer Orme