Jennifer Nalos
Brampton,ON
Summary
Dynamic and results-oriented professional with proven expertise in customer service and retail sales honed at Boathouse. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction and engagement. Demonstrated reliability and flexibility, adept at cash handling and time management. Skilled in creating memorable shopping experiences and driving positive outcomes. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Volunteer
St Anthony Padua Church
06.2024 - 08.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Retail Sales Associate
Boathouse
10.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet sales targets and improve customer satisfaction.
Education
High School Diploma -
St. Thomas Aquinas Secondary School
Brampton, ON06-2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Time Management
- Cash Handling
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Flexible Schedule
Timeline
Volunteer
St Anthony Padua Church
06.2024 - 08.2024
Retail Sales Associate
Boathouse
10.2022 - 04.2023
High School Diploma -
St. Thomas Aquinas Secondary School
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