Jennifer Miller
Winnipeg,MB
Summary
Flight Attendant with Air Canada, proficient in emergency protocols and customer service excellence. Demonstrated ability to ensure passenger safety and comfort through effective communication and conflict resolution. Acknowledged for exceptional service delivery and adherence to high safety standards, enhancing overall passenger experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Flight Attendant
Air Canada
Toronto, Ontario
04.2000 - Current
- Delivered onboard customer service including food and beverage service.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Provided assistance to disabled passengers when necessary.
- Provided safety instructions to passengers prior to takeoff and landing.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Education
High School Diploma -
Murdoch MacKay Collegiate
Winnipeg, MB06-1996
Skills
- Emergency procedures and first aid
- Customer service and support
- Safety protocols
- Conflict resolution strategies
- Passenger assistance
- Effective communication
Certification
- First aid
Timeline
Flight Attendant
Air Canada
04.2000 - Current
High School Diploma -
Murdoch MacKay Collegiate
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