Jennifer Mengers
Keswick,ON
Summary
Results-driven professional with extensive experience in customer satisfaction. Known for exceptional communication skills and a friendly demeanor, effectively managing patient inquiries and optimizing delivery schedules to improve operational efficiency.
Overview
23
23
years of professional experience
Work History
Canada Post Mail Carrier
Canada Post
Keswick, Ontario
09.2007 - Current
- Sort and Deliver mail items accurately and efficiently to residential and business addresses.
- Collaborated with team members to optimize delivery schedules and routes.
- Provide friendly customer service at all times.
Dental Office Administrator
Mount Albert Dental Centre
Mount Albert, Ontario
09.2002 - 06.2007
- Scheduled patient appointments and managed the front office workflow.
- Maintained accurate patient records in electronic dental software.
- Coordinated billing and insurance claims for seamless processing.
- Handled patient inquiries and provided excellent customer service support.
Education
Dental Assistant
Toronto School Of Business
06-2001
Police Foundations
Durham College
Oshawa06-2000
High School Diploma -
Sutton District High School
Sutton, ON06-1998
Skills
- Customer service
- Problem solving
- Team collaboration
- Friendly demeanor
- Excellent communication
Accomplishments
Graduated with Honors
Timeline
Canada Post Mail Carrier
Canada Post
09.2007 - Current
Dental Office Administrator
Mount Albert Dental Centre
09.2002 - 06.2007
Dental Assistant
Toronto School Of Business
Police Foundations
Durham College
High School Diploma -
Sutton District High School