Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JENNIFER LEISHMAN

Niagara Falls,ON

Summary

Seeking a new and challenging position where I can learn new skills, expand my knowledge and create value for my prospective employer through my dedicated and diligent efforts.

Overview

31
31
years of professional experience

Work History

Environmental Services Housekeeper

Niagara Health System
08.2022 - Current
  • Cleaned and disinfected operating rooms after surgeries, recovery area, ICU, Emergency, X-ray, ultrasound, patient rooms, exam rooms, Doctors lounge, offices, medical records area, ect.
  • Maintained confidentiality of patient information.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Received a Gold star of recognition on behalf of the nursing supervisor and patient families for an outstanding job well done as well as treating the patient and families with utmost kindness and compassion.

Dietary Aide

Niagara Health System
09.2019 - 08.2022
  • Patient Tray Pass - GNG
  • Assembled meal trays and delivered to patient units/rooms.
  • Stocking nurses stations and delivering patient nourishment's.
  • Adhere to all health and safety policies to maintain a safe work environment.
  • Long Term Care - WCG- Extended Care Unit
  • Serve meals, beverages and snacks to residents as per their choices, while being resident specific according to their dietary care plan.
  • Preparing daily snacks, fresh salads, sandwiches and desserts for residents.
  • Clean dining room and serving area, wash dishes and reset for the next meal service.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Dietary Aide, Housekeeping and Laundry

Niagara Region
01.2019 - 09.2019
  • Same duties listed above for Long Term Care
  • Washing, labeling, delivering and putting laundry away for residents.

Server/Bartender

Ringside Bar And Eatery
04.2006 - 03.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Administrative Assistant

William Rutherford/Newport Customs Brokers
12.2014 - 07.2016
  • Arranged and processed appropriate paper work to meet federal requirements for imports and exports.
  • Kept clients informed of import and export procedures.
  • Maintained compliance with trade laws and regulations.
  • Opened and properly distributed incoming email to promote quicker response to client inquiries.

Floor Merchandising Assistant/Cashier

Costco
04.2004 - 05.2006


  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Sales Coordinator

Pattison Outdoor Advertising
01.2003 - 01.2004
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Answered and directed calls in high volume to appropriate person, taking messages, answering questions and greeting client walk ins.
  • Accounts payable.

Server, Bartender, Hostess

Port Colborne CC, Beacon Harbourside, Marriott
01.1993 - 01.2003

Education

WHMIS Training

Safe Food Handling Certificate

Volunteer-Millennium Trail Palliative Fund Raisers
Niagara Region

Food Service Worker Certificate

Niagara College
Welland, ON
04.2020

Skills

  • Over 30 years experience in customer service
  • Strong background in working under pressure in a fast paced environment, solving problems, while maintaining flexibility and remaining calm and organized
  • Enthusiastic about learning new things, being creative and paying attention to detail
  • Highly reliable, optimistic and friendly
  • A motivated employee always ready to work
  • Strong communication skills and a respectful team player

Languages

English
Native or Bilingual

Timeline

Environmental Services Housekeeper

Niagara Health System
08.2022 - Current

Dietary Aide

Niagara Health System
09.2019 - 08.2022

Dietary Aide, Housekeeping and Laundry

Niagara Region
01.2019 - 09.2019

Administrative Assistant

William Rutherford/Newport Customs Brokers
12.2014 - 07.2016

Server/Bartender

Ringside Bar And Eatery
04.2006 - 03.2019

Floor Merchandising Assistant/Cashier

Costco
04.2004 - 05.2006

Sales Coordinator

Pattison Outdoor Advertising
01.2003 - 01.2004

Server, Bartender, Hostess

Port Colborne CC, Beacon Harbourside, Marriott
01.1993 - 01.2003

WHMIS Training

Safe Food Handling Certificate

Volunteer-Millennium Trail Palliative Fund Raisers

Food Service Worker Certificate

Niagara College

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