Jennifer Hirsch
Langdon,AB
Summary
Dynamic professional with extensive experience at Rona Home and Garden, excelling in load distribution strategies and customer service. Proven track record in enhancing operational efficiency and training staff. CPR First Aid certified, committed to workplace safety and cleanliness, ensuring high-quality service delivery and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Load Builder
Dick's Lumber
08.2024 - Current
- Assembled lumber loads according to customer specifications, ensuring accuracy and adherence to safety protocols.
- Operated forklifts and other material handling equipment to efficiently transport materials within warehouse.
- Collaborated with team members to streamline loading processes, enhancing overall operational efficiency.
- Inspected materials for quality assurance prior to loading, reducing potential errors in customer orders.
Supervisor Load Builder
Rona Home and Garden
11.2020 - 08.2024
- Supervised daily operations to ensure team productivity and adherence to safety protocols.
- Coordinated staff schedules to optimize workflow and resource allocation.
- Trained new employees on operational procedures and company policies.
- Monitored inventory levels, facilitating timely restocking of supplies.
Customers Service Rep
Rona Home and Garden
04.2020 - 11.2020
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Managed inventory levels by coordinating with suppliers to ensure product availability.
- Trained new staff on customer service protocols and company policies for improved team performance.
- Implemented process improvements that enhanced service delivery efficiency and customer satisfaction.
Education
GED -
Herritage Christian School
Calgary, ABSkills
- Skilled in load distribution strategies
- Workplace cleanliness
- Order picking accuracy
- Shipping and receiving
- Cut Shop certified
- CPR First Aid trained
Accomplishments
- Supervised team of 10 staff members
- Achieved smooth productivity by completing orders with accuracy and efficiency.
- Achieved a competent team of builders through effectively helping with problem solving and immediate safety issues.
Certification
- Counter Balance forklift License - [Timeframe]
- CPR, First Aid Certified
Timeline
Load Builder
Dick's Lumber
08.2024 - Current
Supervisor Load Builder
Rona Home and Garden
11.2020 - 08.2024
Customers Service Rep
Rona Home and Garden
04.2020 - 11.2020
GED -
Herritage Christian School