Jennifer Galindo
Sacramento
Summary
Dynamic server with exceptional customer service skills and a proven track record at Zocalo Restaurant, consistently exceeding sales targets. Adept at high-volume dining environments, leveraging sales expertise and team collaboration to enhance guest experiences. Recognized for meticulous attention to detail and ability to cultivate lasting customer relationships.
Overview
2
2
years of professional experience
Work History
Server
Zocalo Restaurant
08.2024 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Server
Junior Restaurant Lounge
02.2024 - 08.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Applebee's Grill + Bar
08.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Mira Loma High School
Sacramento, CASkills
- Exceptional customer service
- Hospitality service expertise
- High volume dining
- Team collaboration
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Zocalo Restaurant
08.2024 - Current
Server
Junior Restaurant Lounge
02.2024 - 08.2024
Server
Applebee's Grill + Bar
08.2023 - 02.2024
High School Diploma -
Mira Loma High School
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