Detail-oriented Delivery Coordinator skilled at scheduling deliveries and communicating with drivers, internal and external customers to maintain customer satisfaction. Over 8 years of experience devising most effective routes and best practices to ensure great customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Delivery Coordinator
Leon's Furniture
11.2008 - Current
Scheduled deliveries, monitored progress and communicated updates to customers.
Managed, transmitted and filed delivery paperwork.
Consulted with customers about delivery and order preparation requests.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Worked closely with personnel, customers, and contractors to resolve problems.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Childcare Provider
Darla Thorne
09.2007 - 09.2008
Provided emotional support and guidance to children during difficult times.
Utilized positive reinforcement techniques to encourage good behavior.
Monitored children's activities to verify safety and wellbeing.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Childcare Provider
Self/After School And Lunch Program In Home
07.1997 - 09.2007
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Enforced rules and managed behavior through developmentally appropriate discipline.
Assisted in potty training and other daily hygiene activities to support child development.
Encouraged children to develop healthy social and emotional skills.
Liaised with parents and guardians to discuss child progress.
Monitored children's activities to verify safety and wellbeing.
Responded to inquiries from parents and guardians.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Helped children develop motor skills in preparation for preschool and kindergarten.
Assisted in potty training and toilet hygiene.
Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.