Jennifer Cormier
Saint John,NB
Summary
Detail-oriented Delivery Coordinator skilled at scheduling deliveries and communicating with drivers, internal and external customers to maintain customer satisfaction. Over 8 years of experience devising most effective routes and best practices to ensure great customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Delivery Coordinator
Leon's Furniture
428 Rothesay Ave, Saint John NB E2J 2C4
11.2008 - Current
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Managed, transmitted and filed delivery paperwork.
- Consulted with customers about delivery and order preparation requests.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Childcare Provider
Darla Thorne
Havelock, NB
09.2007 - 09.2008
- Provided emotional support and guidance to children during difficult times.
- Utilized positive reinforcement techniques to encourage good behavior.
- Monitored children's activities to verify safety and wellbeing.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Childcare Provider
Self/After School And Lunch Program In Home
Saint John, NB
07.1997 - 09.2007
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in potty training and other daily hygiene activities to support child development.
- Encouraged children to develop healthy social and emotional skills.
- Liaised with parents and guardians to discuss child progress.
- Monitored children's activities to verify safety and wellbeing.
- Responded to inquiries from parents and guardians.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Assisted in potty training and toilet hygiene.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Education
Educational Assitant Certificate - Education Assistant
NBCC
Saint John, NB06.2024
Paralegal Diploma -
Oulton's College
Moncton, NB06.1997
High School Diploma -
JMA Armstrong High School
Salisbury, NB06.1995
Skills
- Behavior Management Techniques
- Emotional Development
- Age-Appropriate Activities
- Toilet Training
- Homework Assistance
- Outdoor Play Supervision
- Multitasking Abilities
- Patience and Understanding
- Parental Collaboration
- CPR Training
- Problem Solving
- Customer Service
- Attention to Detail
Certification
Educational Assistant Certificate
Paralegal Diploma
INTERESTS
Reading, music, concerts, pets, family, friends and nature.
Additional Information
References available on request.
Timeline
Delivery Coordinator
Leon's Furniture
11.2008 - Current
Childcare Provider
Darla Thorne
09.2007 - 09.2008
Childcare Provider
Self/After School And Lunch Program In Home
07.1997 - 09.2007
Educational Assitant Certificate - Education Assistant
NBCC
Paralegal Diploma -
Oulton's College
High School Diploma -
JMA Armstrong High School