DONTE BIRTHWRIGHT
Toronto,ON
Summary
Hardworking employee enthusiastic about advancing varieties of skills in different fields of work. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Eager Child Care Worker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon Warehouse
08.2021 - 05.2023
- Exceptional customer service skills, Completed on-time deliveries by choosing best and most efficient routes
- Operated vehicles safely in highly congested areas with no traffic violations
- Delivered packages to customer doorsteps and business offices
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Operated light trucks to deliver loads as far as 80-100 km from home location
Supervisor
Boston Pizza Restaurant
09.2019 - 02.2023
- Handled customer complaints, resolved issues and adjusted policies to meet needs
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organized workflows
- Evaluated employee performance and coached and trained to improve weak areas
- Worked with management team to implement proper division of responsibilities.
Camp counsellor
Y.A.A.A.C.E Summer Camp
07.2016 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
School Aged Childcare Worker Assistance
Big Brother Big Sister
01.2020 - 06.2021
- Planned and led games, reading time and singing for groups of 4 children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Developed age-appropriate activities and crafts to engage children.
- Provided emotional support and guidance to children during difficult times.
Education
Diploma - Child and Youth Care
Centennial College
Scarborough, ON04.2025
Certificate - Mechanical Plumbing
Durham College
Whitby, ON04.2023
High School Diploma - undefined
Pickering High School
Ajax, ON06.2018
Skills
- Excellent time management
- Organization skills
- Able to memorize large quantities of Information
- Self-motivated and capable of working in team environments
- Ability to remain calm and professional under pressure and in situations of stress
- Behavior Management Techniques
Timeline
Delivery Driver
Amazon Warehouse
08.2021 - 05.2023
School Aged Childcare Worker Assistance
Big Brother Big Sister
01.2020 - 06.2021
Supervisor
Boston Pizza Restaurant
09.2019 - 02.2023
Camp counsellor
Y.A.A.A.C.E Summer Camp
07.2016 - 08.2021
Diploma - Child and Youth Care
Centennial College
Certificate - Mechanical Plumbing
Durham College
High School Diploma - undefined
Pickering High School
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