Summary
Overview
Work History
Education
Skills
LANGUAGES
Volunteer Experience
Timeline
Server

JENNIFER CONSTANTINO

Welland

Summary

Motivated and dedicated university student pursuing a Bachelor of Arts degree with a focus on Criminal Justice. Currently working towards graduation, eager to apply academic knowledge and strong interpersonal skills in the correctional or justice field. Thrives under pressure and excels in team environments, a natural leader committed to making a positive impact in the community.

Overview

7
7
years of professional experience

Work History

Server

Mr. Mikes
06.2024 - Current


  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased customer satisfaction and return rates through attention to detail, quality workmanship, and excellent customer service skills.

Hostess & Server

Industria Pizzeria
04.2023 - 07.2024


  • Increased guest retention with friendly interactions and personalized service.
  • Organized seating and maximized turnover rates of up to 200 people
  • Successfully handled multiple tasks simultaneously, including answering phones, taking reservations, and overseeing the waiting area
  • Responsible for training other staff


Server, Hostess, Expo

Kelseys RECIPE Franchise
06.2021 - 09.2022
  • Settled any customer disputes in a professional and pleasant manner
  • Adapted and excelled in a fast-paced environment
  • Educated on the importance of allergen avoidance, specific diet accomodations and cross-contamination

Supervisor & Baker

Tim Hortons
03.2018 - 09.2021
  • Replenished and rotated food items, following correct storing procedures
  • Reconciled cash drawer at start and ends of shifts, accounting for errors, creating floats, counting profits and inputting into spreadsheets
  • Competition of multiple food and sanitation certifications
  • Achieved Supervisor role by age 16.
  • Key-holder
  • Created detailed reports to communicate team accomplishments and progress to senior leadership.

Education

Bachelor of Arts - Honours in Forensic Psychology & Criminal Justice

Brock University
St. Catharines, ON
04-2026

OSSD - undefined

Christ The King Secondary School
06.2021

Skills

  • Effective Time Management
  • Task Prioritization
  • SMART Serve Certified
  • BASICSfst - Food Safety Certification
  • Bilingual
  • Self-sufficient and well-directed
  • Proficiency in SPSS software

LANGUAGES

English
Native or Bilingual
Portuguese
Native or Bilingual

Volunteer Experience

Farmer's Market, Georgetown  May 2020 — September 2020

Worked to ensure a safe environment for vendors during COVID 19 crisis. Made sure rules & regulations were followed, as well as assisted with set-ups.

Bennett Health Care Centre, Georgetown

March 2018 — March 2018

Ensured facilities were clean, assisted at meal times and put away patient's clothing, all while providing companionship to elders. 

CFN Church, Toronto

January 2016 — January 2019

Assisted in the soup kitchen, prepping, cooking and handing out meals. Additionally worked with infant and children, aged 0-10. 

Crime Stoppers, St. Catharine's

January 2025 - Present

Made a positive impact through assisting in town functions, also assisted individuals by addressing any questions and or concerns about the organization. 

Timeline

Server

Mr. Mikes
06.2024 - Current

Hostess & Server

Industria Pizzeria
04.2023 - 07.2024

Server, Hostess, Expo

Kelseys RECIPE Franchise
06.2021 - 09.2022

Supervisor & Baker

Tim Hortons
03.2018 - 09.2021

OSSD - undefined

Christ The King Secondary School

Bachelor of Arts - Honours in Forensic Psychology & Criminal Justice

Brock University

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