Jennifer Clare
Edmonton,Canada
Summary
Customer service professional with extensive experience at Edible Arrangements, specializing in customer engagement and relationship management. Expertise in food safety practices and Microsoft Office Suite, consistently exceeding cleanliness standards and effectively resolving customer complaints. Proven ability to enhance customer satisfaction and drive sales through strategic decision-making and collaborative teamwork.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Customer Service
Edible Arrangements
Edmonton, Canada
11.2021 - 11.2023
- Managed incoming calls, callbacks, and emails to address customer inquiries promptly.
- Sold products and guided customers in selecting appropriate options.
- Assisted with fruit dipping, maintained stock levels, and supported drivers in product readiness.
- Ensured a clean and safe working environment for optimal operations.
- Resolved customer complaints regarding product quality effectively.
Grocery Clerk
Safeway
Edmonton, Canada
10.2017 - 01.2021
- Ensured safe food handling and proper preparation of fruit and salads.
- Stocked and faced grocery products promptly to maintain inventory levels.
- Maintained clean work environment, surpassing company cleanliness standards.
- Resolved customer complaints with tact and sensitivity to enhance satisfaction.
- Collaborated effectively as a team member while promoting product sales.
Booster Juice
09.2006 - 10.2017
- Ensured food safety through adherence to proper preparation and handling practices.
- Prepared variety of Booster Juice smoothies efficiently for customer satisfaction.
- Engaged with coworkers and staff, addressing customer inquiries and providing creative suggestions.
- Managed inventory by ordering supplies and maintaining adequate stock levels.
- Maintained lunch room in compliance with Edmonton Health Inspection Guidelines, ensuring equipment cleanliness.
Education
Veterinary Assistant -
Reeves College
Edmonton, Alberta01.2025
High School Diploma -
St. Thomas Aquinas
Oakville, OntarioSkills
- Customer service excellence
- Veterinary terminology
- Attention to detail
- Food safety practices
- Customer engagement
- Fast food service
- Retail sales support
- Patient care
- Property management
- Business writing proficiency
- Relationship building
- Interpersonal communication
- Team collaboration
- Decision making
- Microsoft Office Suite proficiency
References
Available Upon Request
Education Certificates
- Business Writing Skills
- Veterinary Assistant, Reeves College, Edmonton, Alberta, 09/01/24, 06/01/25
- Food Handlers, Ontario and Aramark, Edmonton, Alberta
- High School Diploma, St. Thomas Aquinas, Oakville, Ontario
Certification
- Pet Safe CPR
- Red Cross CPR
References
References available upon request.
Timeline
Customer Service
Edible Arrangements
11.2021 - 11.2023
Grocery Clerk
Safeway
10.2017 - 01.2021
Booster Juice
09.2006 - 10.2017
Veterinary Assistant -
Reeves College
High School Diploma -
St. Thomas Aquinas