Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Baltare

Chatham,ON

Summary

Customer-centric professional with 17 years in leadership, relationship management, and business development. Proven track record in enhancing customer service, building enduring client partnerships, and guiding teams to meet objectives. Expertise in supervising staff, managing key accounts, and executing strategic initiatives to drive growth and operational success.

Overview

2
2
years of post-secondary education
17
17
years of professional experience

Work History

Design Relations SUPERVISOR

Goemans Appliances
London, Ontario
08.2009 - 06.2026
  • Built and maintained strategic relationships with designers, builders, trade partners, and internal sales teams to drive business growth and strengthen referral partnerships.
  • Led business development initiatives by identifying new opportunities, expanding key accounts, and increasing referral sales through targeted relationship management.
  • Managed a portfolio of high-value accounts, delivering exceptional customer service while fostering long-term client loyalty and retention.
  • Planned and executed networking events, training sessions, product launches, and marketing initiatives to enhance partner engagement and brand awareness.
  • Supervised and mentored team members, providing leadership, coaching, and operational guidance to achieve departmental goals.
  • Collaborated with cross-functional teams to analyze account performance, develop growth strategies, and improve overall sales effectiveness.
  • Oversaw account administration, CRM management, referral tracking, reporting, and data analysis using HubSpot, EPASS, Microsoft Excel, and Microsoft Office.
  • Streamlined operational processes, resolved complex customer inquiries, and implemented continuous improvements to enhance efficiency and the overall customer experience.

Education

Bachelor of Business Administration - Business Administration

Niagara College
Welland
09.2000 - 05.2002

Skills

  • Project management
  • Client engagement
  • Data analytics
  • Reporting and documenting
  • Analytical thinking
  • Effective communication
  • Relationship building
  • Conflict resolution
  • Team leadership
  • Goal oriented
  • Attention to detail
  • Customer relationship management
  • Interpersonal skills
  • Problem solving

References

References available upon request.

Timeline

Design Relations SUPERVISOR

Goemans Appliances
08.2009 - 06.2026

Bachelor of Business Administration - Business Administration

Niagara College
09.2000 - 05.2002

Similar Profiles

  • Stephanie LinsonStephanie Linson

    <ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief

  • Tiera WiseTiera Wise

    Customer Relations Supervisor at Everest Ice & WaterCustomer Relations Supervisor at Everest Ice & Water

  • Milenia CarreonMilenia Carreon

    Agency Relations Supervisor at Los Angeles Regional Food BankAgency Relations Supervisor at Los Angeles Regional Food Bank

  • Chanda CarmackChanda Carmack

    Virtual Design Supervisor at Lowes Home ImprovmentVirtual Design Supervisor at Lowes Home Improvment

CREATE PROFILE
Jennifer Baltare