Jennifer Baker
Anaheim
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Payroll Clerk
Aaron Thomas Company, Inc.
08.2025 - Current
- Processed payroll for over 200 employees, ensuring timely and accurate payments.
- Managed payroll discrepancies, resolving issues promptly to maintain employee satisfaction.
- Utilized ADP Payroll System to streamline payroll processes and improve efficiency.
- Conducted regular audits of payroll data to ensure compliance with federal and state regulations.
Grocery Associate
Amazon Fresh
Fountain Valley, CA
04.2025 - 06.2025
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Payroll Clerk
Aaron Thomas Company, Inc.
Garden Grove, CA
01.2023 - 04.2025
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Managed approximately 20 incoming calls and emails per day from employees.
Sales Associate
Quinn's Pharmacy And Gifts
Huntington Beach, CA
08.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Receptionist
Aaron Thomas Company, Inc.
Garden Grove, CA
03.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
Front Desk Agent
Grand Aleutian Hotel
Dutch Harbor, AK
01.2018 - 02.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Quality Assurance Technician
Unisea Inc.
Dutch Harbor, AK
01.2017 - 01.2018
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to seafood specifications.
Education
Bachelor of Science - Nursing
Gordon College
Bachelor of Science - Psychology
Mondriaan Aura College
05-2016
Skills
- Data Entry
- Payroll Processing
- Accounts Payable
- Microsoft Excel Proficiency
- ADP Workforce Now
- Customer Service
- Punctuality
- Willingness to learn
- Attention to detail
Timeline
Payroll Clerk
Aaron Thomas Company, Inc.
08.2025 - Current
Grocery Associate
Amazon Fresh
04.2025 - 06.2025
Payroll Clerk
Aaron Thomas Company, Inc.
01.2023 - 04.2025
Sales Associate
Quinn's Pharmacy And Gifts
08.2022 - 01.2023
Front Desk Receptionist
Aaron Thomas Company, Inc.
03.2022 - 08.2022
Front Desk Agent
Grand Aleutian Hotel
01.2018 - 02.2022
Quality Assurance Technician
Unisea Inc.
01.2017 - 01.2018
Bachelor of Science - Nursing
Gordon College
Bachelor of Science - Psychology
Mondriaan Aura College