Jennifa Nathan
St Catherines,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales/Collections Specialist
Easyhome
St. Catharines, ON
09.2022 - Current
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Researched accounts and completed due diligence to resolve collection problems.
- Used skip tracing and other techniques to locate debtors.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Software Engineer
Hexaware Technologies Private Ltd
Bangalore, India
12.2018 - 05.2022
- In the tenure of my work at Hexaware Technologies I had the opportunity to work on two Desktop applications working as a Fullstack developer to translate requirements from project manager/client into functional components in application using code.
- Developed and implemented RESTful API to generate metrics from third party tools like JIRA on-premise, cloud, ServiceNow, SonarQube and Jenkins to help managers make strategic decisions based on the insights.
- Created interactive user friendly frontend page
- Handled retrieving and storing of data from data source using SQL queries for the application.
- Effectively communicated with clients to deliver on their requirements during an implementation to secure successful onboarding process.
- Troubleshooting code as an integral part of testing to avoid deployment of faulty code in production environment.
- I have also acquired documentation of technical skills during the coding process that acts as functional document for clients and new team members.
Education
Bachelor of Engineering - Electronics And Communication Engineering
Visvesvarya Technological University
Bangalore, India07.2018
MBA - Business Analytics
Brock University
St. Catharines, ON12.2023
Timeline
Sales/Collections Specialist
Easyhome
09.2022 - Current
Software Engineer
Hexaware Technologies Private Ltd
12.2018 - 05.2022
Bachelor of Engineering - Electronics And Communication Engineering
Visvesvarya Technological University
MBA - Business Analytics
Brock University
Skills
- API Design
- Java
- SQL
- NET
- Angular
- NodeJs
Additional Information
Additional Experience
Text Analysis Project with RedStone Agency Ltd, Toronto
- With the help of python conducted sentiment analysis to find the overall sentiments of the interviewee and clients, either negative or positive.
- Based on the sentiment analysis we carried out text analysis to find the reason why clients like Redstone so that they can leverage this perspective to come up with a marketing strategy.