Jennie Jackson
Deseronto,ON
Summary
Cheerful, hard working professional with 14 years experience in a hospital setting. Graduated from CDI college as a Medical Office Administrator. Strong computer skills, excellent technical skills and enthusiastic personality with a keen interest in medicine.
Overview
16
16
years of professional experience
Work History
Diagnostic Imaging Secretary
Kingston Health Sciences Centre
09.2016 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing patient charts.
- Answered multi-line phone system, enthusiastically greeted callers and directed their calls to the appropriate imaging personnel.
- Scheduled appointments and conducted appointment reminder calls to patients.
- Successfully trained in 4 different modalities. Front desk registration, Fetal Assessment Unit, Ultrasound Booking and CT Booking.
- Registered and processed both walk-in x-ray, and patients with appointments in a variety of modalities accurately and efficiently.
- Managed phone and email correspondence and handled incoming and outgoing mail, requisitions, and reports.
Registration/Inpatient Admitting Clerk
Kingston General Hospital
08.2012 - 09.2016
- Register walk-in patients and ambulance patients
- Register Out of Country, UHIP, Blue Cross and Out of province patients
- Process transactions for Out of Country Patients and work/school notes
- Obtain and confirm all patient information
- Create and distribute charts
- Disassemble and organize patient charts to go to medical records
- Admit and convert patient visits in the PCS computer software
- Answer telephone inquiries
- Direct patients and visitors to correct areas
- Organize and assemble charts and operating room schedules (Same day admission centre)
- Contact Doctors offices for missing patient charts (Same day admission centre).
Medical Receptionist and Darkroom Technician
CML Healthcare
02.2009 - 07.2012
- Schedule and verify appointments
- Provide patients with preparation instructions
- Distribute files to ultrasound, mammogram, bone mineral density and x-ray technicians
- Contact doctors’ offices for missing requisitions or patient information
- Process payments through OHIP, RAMQ and Immigration Canada
- Clinic Health and Safety Representative
- Refer patients to other facilities if we do not offer the service required
- Organizing clinic for quality inspections
- Handle office supply, chemical and film orders
- Preparing patients for exams
- Developing x-ray films
- Daily QA tests on processor.
Clinic Receptionist
Natural Health Center and International Academy Health Education Center
12.2008 - 02.2009
- Booked appointments for various homeopathic specialists
- Accepted payments for services rendered
- Addressed patient questions and concerns
- Coordinated student massage clinic
- Assisted with the creation and grading of a new exam system.
Clinic Receptionist
Canadian National Institute of Health
08.2008 - 10.2008
- Developed ability to work in a fast-paced atmosphere
- Responsible for booking patients for 70 students
- Confirmed patients and recalled patients on a daily basis
- Maintained all patient record-keeping procedures
- Administered and received payments efficiently
- Answered and directed phone calls to appropriate personnel
- Coordinated hygienist schedules daily.
Education
Medical Office Administrator -
CDI College
01.2007
OSSD -
Napanee District Secondary School
01.2003
Skills
- PACS
- Pocket Health
- Microsoft Office
- PCS
- WellSoft
- Ontario Drug Profile Viewer
- Typing (50 wpm)
- Office Procedures
- Telephone Skills
- Coordinating Schedules
- Medical Terminology
- Anatomy
- Pharmacology
- Management Skills
- Customer Service Skills
References
Attached
Languages
English
Native or Bilingual
Timeline
Diagnostic Imaging Secretary
Kingston Health Sciences Centre
09.2016 - Current
Registration/Inpatient Admitting Clerk
Kingston General Hospital
08.2012 - 09.2016
Medical Receptionist and Darkroom Technician
CML Healthcare
02.2009 - 07.2012
Clinic Receptionist
Natural Health Center and International Academy Health Education Center
12.2008 - 02.2009
Clinic Receptionist
Canadian National Institute of Health
08.2008 - 10.2008
Medical Office Administrator -
CDI College
OSSD -
Napanee District Secondary School
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