Festy Tomy
Kingston,ON
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Diagnostic Imaging Secretary
Kingston Health Sciences Centre
01.2024 - Current
- Handled daily scheduling tasks and provided administrative support for entire department.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
Health Information Services Clerk
Kingston Health Science Centre
01.2023 - 12.2023
- Reviewed charts and flagged incomplete or inaccurate information. Scanned and uploaded medical records into electronic medical records system.
- Uploaded physician progress notes, history, and physicals into electronic medical records. Delivered charts to assigned areas of hospital by following established routing procedures.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Supervisor
Windsor Retirement Residence
09.2022 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for 10 or more team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications. Evaluated employee performance and coached and trained to improve weak areas.
Dietary Aide
Windsor Retirement Residence
11.2021 - 08.2022
- Served meals to residents in accordance with established schedules and dietary procedures and set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reported and documented resident changes in consumption or behaviors for record keeping and use by other medical professionals.
- Educated more than 30 patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
General Dentist
Sparkle Dental Care
06.2019 - 04.2021
- Completed 50 consultations with patients for treatment plan on average days and interpreted X-rays to make accurate diagnoses and treatment decisions.
- Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
- Administered care in emergency situations to treat tooth injuries.
- Extracted teeth, performed root canals and filled cavities with dedication to pain management.
General Dentist Family Practice
Kariyattys Dental Clinic
08.2018 - 05.2019
- Communicated one-on-one with 30+ patients per day during consultative appointments to explain treatment plan and educate on upcoming procedures.
- Diagnosed and treated infections, mouth ulcers and other problems with oral mucosa.
- Defined and enforced dental office policies and procedures. Interpreted minimum of 20 X-rays to make accurate diagnoses and treatment decisions on average day.
Education
Post- Graduate Diploma - Health Care Administration
St. Lawrence College
Kingston, ON08-2022
Bachelor of Dental Science - Dental Science
Mar Baselios Dental College
India04-2018
Skills
- Microsoft office
- Strategic planning
- Staff Management and client services
- Teamwork and Collaboration
- Interpersonal Communication
- Dental staff assistance
- Documentation and reporting
- Organization skills
- Data Verification
- HIPAA Guideline Compliance
- Digital File Management
- Office Administration
Timeline
Diagnostic Imaging Secretary
Kingston Health Sciences Centre
01.2024 - Current
Health Information Services Clerk
Kingston Health Science Centre
01.2023 - 12.2023
Supervisor
Windsor Retirement Residence
09.2022 - 01.2023
Dietary Aide
Windsor Retirement Residence
11.2021 - 08.2022
General Dentist
Sparkle Dental Care
06.2019 - 04.2021
General Dentist Family Practice
Kariyattys Dental Clinic
08.2018 - 05.2019
Post- Graduate Diploma - Health Care Administration
St. Lawrence College
Bachelor of Dental Science - Dental Science
Mar Baselios Dental College
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