Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Jennica Valencia

San Diego,CA

Summary

A motivated and ambitious 4th year transfer student at San Diego State University with a passion for the drinking water industry. Currently majoring in Business, actively transitioning to a Civil Engineering program to align studies with aspirations of ensuring safe and accessible drinking water for all. Combining business acumen with technical expertise to make a meaningful impact in the field of water management.

Overview

6
6
years of professional experience

Work History

Women in Business at San Diego State University

10.2023 - Current
  • Career focused, community driven Women in Business Club that provides an inclusive environment for women and minority groups to feel welcomed and empowered to be successful in the classroom and as future business people

Community Affairs Intern

Monte Vista Water District
08.2021 - 06.2023
  • Assist in implementing District's public outreach, water education, and water use efficiency programs
  • Assist with drought or water shortage including communications, outreach, and activities associated with water use restrictions
  • Assist in preparation of various public outreach, water education, and water use efficiency materials
  • Assist in review, analysis, and interpretation of data and information related to customer water use
  • Respond to customer requests regarding information on water use efficiency and water education programs and activities
  • Assist in presenting water use efficiency and water education programs to schools, civic organizations, homeowner associations, businesses, and other groups
  • Attend water education and water use efficiency coordination meetings, as assigned
  • Perform all District related duties or special projects as assigned
  • Serve on WEWAC committee

El Sol Youth Development Program

10.2020 - 04.2023
  • Participant of a Youth Development Ambassadors Program to lead health campaigns in San Bernardino County reaching, assisting and educating youth in the district
  • Community Ambassador, Contributor and Participant
  • Served on two (2) Ambassador Programs

Barista

The Coffee Bean Tea & Leaf
10.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Team Member - Front of House

Chick Fil A
09.2020 - 08.2021
  • Serve guests enthusiastically and thoroughly
  • Provide resources/answer guest questions
  • Provide exceptional customer service and resolve guest complaints
  • Taking customer orders quickly and efficiently & ensure a well maintained store
  • Assist and support social media posts

Supervisor Janice Rutherford Second District Youth Council

01.2019 - 05.2021
  • Served on Supervisor Rutherford's Youth Council 2019-2021
  • Community Leader, Contributor and Participant

Education

Bachelor of Science - General Business, Civil Engineering

San Diego State University
San Diego, CA
03.2025

Business Administration

Chaffey Community College
Rancho Cucamonga, CA
01.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Computer skills

Community Service

  • Member, Supervisor Janice Rutherford Second District Youth Council, San Bernardino, CA, 01/01/19, 05/31/21, Served on Supervisor Rutherford's Youth Council 2019-2021., Community Leader, Contributor and Participant.
  • Participant, El Sol Youth Development Program, 10/01/20, 04/30/23, Participant of a Youth Development Ambassadors Program to lead health campaigns in San Bernardino County reaching, assisting and educating youth in the district., Community Ambassador, Contributor and Participant., Served on two (2) Ambassador Programs.
  • Member, Women in Business at San Diego State University, 10/01/23, Present, Career focused, community driven Women in Business Club that provides an inclusive environment for women and minority groups to feel welcomed and empowered to be successful in the classroom and as future business people.

Timeline

Barista

The Coffee Bean Tea & Leaf
10.2023 - Current

Women in Business at San Diego State University

10.2023 - Current

Community Affairs Intern

Monte Vista Water District
08.2021 - 06.2023

El Sol Youth Development Program

10.2020 - 04.2023

Team Member - Front of House

Chick Fil A
09.2020 - 08.2021

Supervisor Janice Rutherford Second District Youth Council

01.2019 - 05.2021

Bachelor of Science - General Business, Civil Engineering

San Diego State University

Business Administration

Chaffey Community College
Jennica Valencia