Jennica Kiss
Embrun,ON
Summary
Adept at determining and mitigating patient and facility risk while providing optimal resident care. Exceptional clinical acumen with a solid understanding of regulatory requirements and standard practices. Good communication, prioritization and planning abilities.
Well-versed in assessing patients, auditing records and improving processes. Background includes independent and assisted living facilities. Over 15 years of experience in elder care.
Overview
12
12
years of professional experience
Work History
Director of Care
Le Genesis Retirement Home
08.2023 - Current
- Directed staff development by planning and conducting in-service classes, leadership training and orientation programs.
- Supervised the nursing team and assigned daily tasks to provide quality health care services to patients.
- Served as a key liaison between the nursing department and other disciplines within the organization, ensuring seamless integration of services.
- Led efforts to maintain regulatory compliance, resulting in successful accreditation reviews and surveys.
- Developed care plans for patients to meet short- and long-term care goals and needs
- Implemented evidence-based practices to optimize patient care standards and protocols.
- Instructed nursing staff in proper medication administration, wound assessment and documentation techniques.
- Developed strong interdisciplinary team collaboration with a focus on continuous improvement in care delivery.
- Mentored nursing staff, fostering professional growth and enhanced clinical skills.
- Coordinated care with external agencies to best support resident needs.
- Conducted admissions assessments to determine patient conditions and risk levels.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines
- Ordered all pharmacy supplies and kept check on inventory levels.
Registered Practical Nurse
Foyer St. Jacques
06.2020 - 08.2023
- Carried out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Ensure and maintained confidentiality of all communication and documentations
- Team leader who communicates effectively with teammates
- Coordinated office procedures and updated staff on changes
- Answered the phones, took messages, scheduled appointments
- Updated calendars to reflect staff changes Staffing replacements
- · Handled mail, emails, and faxes
- Managed 30+ patient medications on daily basis
- Ensured all patients, caregivers, and visitors are checked in and out in log books
Registered Practical Nurse-Wound Care
Au Chateau Home for the Aged
01.2013 - 10.2021
- Organized paperwork, and performed data entry, scanning, printing, and faxing documents as necessary
- Handled incoming and outgoing correspondence
- Maintained supply of appropriate medications and supplies needed for 160+ Residents
- Ordered office supplies and stocked supplies upon arrival
- Answered and directed incoming calls using multi-line telephone systems
Education
Practical Nursing
Niagara College
06.2010
Pre-Health Science-University
Niagara College
04.2007
High School Diploma -
St. Joseph Scollard-Hall
06.2006
Skills
- Communication
- Confidentiality
- Strong planner and problem solver
- Teamwork
- Time management abilities
- Adaptability
- Professionalism
- Healthcare administration
- Recruitment
Languages
French
Professional Working
Timeline
Director of Care
Le Genesis Retirement Home
08.2023 - Current
Registered Practical Nurse
Foyer St. Jacques
06.2020 - 08.2023
Registered Practical Nurse-Wound Care
Au Chateau Home for the Aged
01.2013 - 10.2021
Pre-Health Science-University
Niagara College
High School Diploma -
St. Joseph Scollard-Hall
Practical Nursing
Niagara College
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