Jenni Leask
Port Alberni,BC
Summary
Proven leader with extensive experience in staff supervision and training, notably at Shoppers, where I enhanced team efficiency and ensured food safety compliance. Excelled in maintaining high-quality standards across various roles, from Front of House Supervisor to Pharmacy Assistant, significantly improving customer satisfaction and workplace safety. Skilled in both hospitality industry knowledge and health regulations.
Overview
20
20
years of professional experience
Work History
Front of House Supervisor Food Services
Burman University
05.2023 - 05.2024
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
- Performed cash handling activities and secured nightly bank deposits.
- Monitored daily cash handling procedures to reduce discrepancies while maintaining accurate financial records for the establishment.
Shipping and Receiver
Happy Hippo Bath Co
11.2021 - 04.2023
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
Shipper Receiver
Shoppers
09.2007 - 01.2016
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
- Processed and restocked returns.
Pharmacy Assistant
Shoppers
04.2006 - 09.2007
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Compounded specialty medications/medicated creams prescribed by doctors for patients.
Supervisor
Shoppers
04.2004 - 04.2006
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Highlands Secondary School
Comox, BC06.1996
Skills
- Workplace Safety
- Hospitality Industry Knowledge
- Food Safety Compliance
- Staff Supervision
- Quality Standards
- Training and mentoring
- Health and Safety Regulations
Languages
English
Timeline
Front of House Supervisor Food Services
Burman University
05.2023 - 05.2024
Shipping and Receiver
Happy Hippo Bath Co
11.2021 - 04.2023
Shipper Receiver
Shoppers
09.2007 - 01.2016
Pharmacy Assistant
Shoppers
04.2006 - 09.2007
Supervisor
Shoppers
04.2004 - 04.2006
Highlands Secondary School
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