Jenna (Winkler) Nordlee
Lethbridge,AB
Summary
Talented Instructor effectively facilitates learning for adult learners by providing engaging, relevant instruction. Adaptable teaching methods and instructional materials based on varying needs, abilities and interests of learners. Proficient in crafting training methods with clear objectives easily communicated to learners while working as an instructor, field training officer, and acting supervisor. In conjunction with approximately nine years experience working in corrections, very developed communication and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Instructor
Public Safety And Emergency Services Division
2022.01 - Current
- Tracked learner progress, frequently checking in with struggling learners and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Promoted safe work environments, collaboration and best practices for learners.
Field Training Officer
Lethbridge Correctional Centre
2021.01 - Current
- Identified individual training needs and created learner plans accordingly.
- Reviewed learner handbooks to ensure all training requirements are met.
- Created appropriate learning environments for adult learners on an individual basis.
Correctional Peace Officer
Lethbridge Correctional Centre
2016.05 - Current
- Assisted in the enforcement of procedures and policies to maintain peace and order in the facility.
- Interviewed clients to obtain information and assess needs.
- Booked new inmates into the facility and processed inmates for release.
- Utilized clear communication and interpersonal skills to build relationships.
Probation Officer
Lethbridge Probation Office
2014.12 - 2015.09
- Monitored compliance and progress in treatment by reviewing reports from counselling agencies.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Supervised clients to reduce risk to the community.
- Maintained organized client records and documentation in compliance with department and legal standards.
- Typically maintained a caseload of 70 clientele
Student Probation Officer
Lethbridge Probation Office
2014.01 - 2014.12
- Monitored compliance and progress in treatment by reviewing reports from counselling agencies.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Supervised clients to reduce risk to the community.
- Maintained organized client records and documentation in compliance with department and legal standards.
- Maintained a typical caseload of 30 clientele.
Education
Master of Arts - Justice Studies
Royal Roads University
Victoria, BC03.2023
Bachelor of Arts - Justice Studies (Applied Degree)
Lethbridge College
Lethbridge, AB04.2015
Diploma - Police and Security
Medicine Hat College
Medicine Hat, AB04.2013
Skills
- Adult Education
- Positive Learning Environment
- Flexible Instruction Styles
- Behavior Modeling
- Creative Instruction Style
- Post-Secondary Education
- Staff and clientele management
Accomplishments
- Supervised large teams of staff members and large numbers of clientele.
- Achieved results by introducing flexible learning styles.
- Resolved issues through supporting learners.
- Strong communication abilities and ability to resolve issues with clientele.
Certification
- Manager’s Legal Documents Course - 2023
- Control Tactics Instructor Course - 2023
- Scenario Role Player Course - 2023
- First Aid - 2023
- Strategic Communications Instructor Course - 2022
- Essential Facilitation Course - 2022
- Sotor Body Scanner Operator Training – 2021
- Correctional Services Induction Training - December 2019 (Control Tactics Award)
- Fetal Alcohol Spectrum Disorder Awareness Course - 2018
- Presentence Report Training - 2015
- Introductory Training for Probation Officers - 2015
- Mental Health First Aid - 2015
- Domestic Violence Police Training - 2014
References
Shane Hoiland
Deputy Director of Operations - Lethbridge Correctional Centre
Work: 403-388-3007
Cell: 587-691-2649
Jeanette Vonkeman
Deputy Director of Operations - Lethbridge Correctional Centre
Work: 403-388-3007
Cell: 403-915-2314
Timeline
Instructor
Public Safety And Emergency Services Division
2022.01 - Current
Field Training Officer
Lethbridge Correctional Centre
2021.01 - Current
Correctional Peace Officer
Lethbridge Correctional Centre
2016.05 - Current
Probation Officer
Lethbridge Probation Office
2014.12 - 2015.09
Student Probation Officer
Lethbridge Probation Office
2014.01 - 2014.12
Master of Arts - Justice Studies
Royal Roads University
Bachelor of Arts - Justice Studies (Applied Degree)
Lethbridge College
Diploma - Police and Security
Medicine Hat College
- Manager’s Legal Documents Course - 2023
- Control Tactics Instructor Course - 2023
- Scenario Role Player Course - 2023
- First Aid - 2023
- Strategic Communications Instructor Course - 2022
- Essential Facilitation Course - 2022
- Sotor Body Scanner Operator Training – 2021
- Correctional Services Induction Training - December 2019 (Control Tactics Award)
- Fetal Alcohol Spectrum Disorder Awareness Course - 2018
- Presentence Report Training - 2015
- Introductory Training for Probation Officers - 2015
- Mental Health First Aid - 2015
- Domestic Violence Police Training - 2014
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