Jenna Smith
Summary
I am a results-driven, customer-focused professional with a strong background in project management seeking an Administrative position to leverage my expertise in problem-solving, active listening, and effective communication skills to ensure customer satisfaction and contribute to the success of a dynamic organization.
Overview
8
8
years of professional experience
Work History
Security Officer
Great Lakes Commissionaires
06.2019 - 04.2023
- Performed inventory control to ensure accuracy of hardware, software, and security updates
- Conducted regular patrols, monitored surveillance systems and responded to incidents
- Monitored traffic in and out of secure locations
- Improved customer service by offering friendly greetings and ensuring individuals entering secure locations had proper identification/clearance.
Project Management
Hewitt Construction
05.2016 - 04.2021
- Organized and maintained productivity for multiple projects/job sites across Ontario
- Delivered products on time and within budget
- Prepared and delivered presentations to secure funding and new partnerships
- Delivered reports on job site work efficiency.
Sales Representative
SP Data
04.2015 - 12.2015
- Upsold protection and maintenance plans to new and existing clients for home HVAC systems
- Generated work orders and dispatched technicians to perform repairs/replacements
- Maintained a position in the top 10% of agents for highest sales
- Communicated clients' current protection plans and answered any relevant questions regarding service coverage.
Education
Massage Therapy -
Georgian College
Barrie, Ontario06.2013
St Joan Of Arc Highschool
Barrie, Ontario06.2009
Skills
- Customer service
- Leadership
- Time management
- Computer literacy
- Organization
Timeline
Security Officer
Great Lakes Commissionaires
06.2019 - 04.2023
Project Management
Hewitt Construction
05.2016 - 04.2021
Sales Representative
SP Data
04.2015 - 12.2015
Massage Therapy -
Georgian College
St Joan Of Arc Highschool
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