Experienced and safety driven transit professional with a strong background in front-line service delivery, operator training, and team mentorship. Proven leadership as a Divisional Trainer and Female Mentor, with a demonstrated ability to coach staff, enforce compliance standards, and uphold operational excellence. Brings deep knowledge of transit procedures, scheduling, and customer service, along with a strong commitment to fostering a supportive, inclusive, and performance-focused work environment. Prepared to contribute effective supervision and strategic insight to surface operations.