JENNA HERNANDEZ
Indio
Summary
Energetic and committed, ready for any challenges. I have pretty much the experience to be able to serve drinks, as I understand the value of strong customer service. Constantly finding new ways to improve and go beyond exceeding customers expectations.
Overview
1
1
year of professional experience
Work History
Hostess/Table Busser
Shadow Hills Restaurant
10.2024 - Current
- Answering phone calls, questions about hours, seating, reservations, and menu information.
- Very much multitasking, greeting every guest entering, and updating reservation logs as tables come and go.
- Place carryout orders by phone, therefore communicate with other staff to provide accurate wait times
- Prepare tables by resetting, wiping down all edges and adding silverware.
Team Member
Taco Bell
10.2023 - Current
- Served as a Team Member providing friendly and efficient service to customers, taking orders accurately, and maintaining a clean sanitary environment
Cashier & Front End Services
Walmart
08.2024 - 11.2024
- Greeted and welcomed customers, answering questions, and helping find items.
- Worked flexible schedule and picked up shifts if needed.
- Handled cash register for cash, check, and credit card transactions as well as counting cash back.
- Maintained my work area clean and sanitized.
Education
Highschool Diploma -
Insight School of San Diego
San Diego, CA06.2024
Skills
- Customer service
- Cash handling
- Food safety experience
- Multitasking
- Patience and empathy
- Phone etiquette
- Hospitality service expertise
LANGUAGES
Bilingual in English/Spanish.
Advanced
Timeline
Hostess/Table Busser
Shadow Hills Restaurant
10.2024 - Current
Cashier & Front End Services
Walmart
08.2024 - 11.2024
Team Member
Taco Bell
10.2023 - Current
Highschool Diploma -
Insight School of San Diego
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