Jenna Herbert
Grande Prairie,AB
Summary
With a proven track record at Peace River Correctional Centre, I excel in inmate supervision and crisis management, ensuring public safety and efficient facility operations. My expertise in de-escalation techniques and administration has significantly enhanced operational efficiency and safety protocols, showcasing my ability to lead and innovate in high-stress environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Jail Guard
City Of Grande Prairie
Grande Prairie, Alberta
08.2024 - Current
- Maintained records of prisoners' identification and charges.
- Facilitated communication between inmates and legal representatives or family members.
- Performed administrative duties such as filing paperwork related to prisoner records.
- Served meals and dispensed medications to inmates.
- Monitored inmate behavior to prevent escape attempts, crime, and other dangerous activities.
Correctional Officer
Peace River Correctional Centre
Grande Prairie, Alberta
01.2022 - Current
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Educational Assistant
Ivy Macklin School
Grande Prairie, Alberta
09.2023 - 06.2024
- Supported classroom teacher with daily instruction and management of student activities.
- Distributed classroom materials, pencils, paper and art materials.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
Supported Living Assistant
Mountain Plains
Grande Prairie, Alberta
11.2012 - 05.2015
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Maintained detailed records of services performed on clients.
- Assisted clients with maintaining good personal hygiene.
- Provided transportation services to medical appointments, errands and social events.
- Educated clients about healthy lifestyle habits related to nutrition, hygiene and safety.
Correctional Officer
Peace River Correctional Centre
Grande Prairie, Alberta
02.2009 - 11.2012
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Maintained records of prisoners' identification and charges.
- Conducted headcounts to ensure that all inmates were accounted for.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Support Worker
Meewasinota-Healing Centre
Grande Prairie, Alberta
05.2008 - 08.2009
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Led family therapy sessions between children and siblings to remediate conflict and build healthy relationships.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
Security Officer
Hospital Security
Grande Prairie, Alberta
05.2008 - 02.2009
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises and recorded activity in daily officer reports.
Loss Prevention Officer
Loss Prevention Group
Saskatoon, Saskatchewan
03.2006 - 05.2007
- Trained new staff on loss prevention strategies and company policies.
- Inspected merchandise for signs of tampering or damage.
- Implemented effective methods for deterring shoplifters from entering premises.
- Assisted in developing and updating loss prevention policies and procedures.
- Apprehended and detained shoplifters according to legal and company policies.
Bailff
Ashmeade and Lowe Investigations
Grande Prairie, Alberta
05.2005 - 05.2006
- Located new addresses of delinquent customers through research, contacting credit bureaus or by questioning neighbors.
- Recorded information about status of collection efforts.
- Visited debtor's residence or place of employment for asset recovery.
Education
High School Diploma -
Tisdale Middle And Secondary School
Tisdale, SK06-2003
Skills
- Inmate supervision
- Public safety awareness
- De-escalation techniques
- Crisis management
- Prisoner transportation
- Administration and management skills
- Booking procedures
- Safety procedures
- First aid and CPR
- Safety management
Certification
- Firearms Course (Restricted and non-restricted) May 2002
Volunteer
- Bandaged Paws (Foster Coordinator)
Timeline
Jail Guard
City Of Grande Prairie
08.2024 - Current
Educational Assistant
Ivy Macklin School
09.2023 - 06.2024
Correctional Officer
Peace River Correctional Centre
01.2022 - Current
Supported Living Assistant
Mountain Plains
11.2012 - 05.2015
Correctional Officer
Peace River Correctional Centre
02.2009 - 11.2012
Support Worker
Meewasinota-Healing Centre
05.2008 - 08.2009
Security Officer
Hospital Security
05.2008 - 02.2009
Loss Prevention Officer
Loss Prevention Group
03.2006 - 05.2007
Bailff
Ashmeade and Lowe Investigations
05.2005 - 05.2006
High School Diploma -
Tisdale Middle And Secondary School
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