Jenna DiCiaula
Collingwood,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sales Representative
Value Village
06.2019 - 11.2024
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained and developed new employees for ease of transition into team.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Answered questions about store policies and addressed customer concerns.
Education
Certificate - Art And Design
George Brown College
Toronto, ON01.2021
Diploma - Baking And Pastry Arts Management
Humber College
Etobicoke04.2020
Skills
- Problem-solving skills
- Positive attitude
- Customer service
- Good attention to detail
- Good at working in a team or individually
- Highly organized and efficient
- Open minded and friendly
- Business management knowledge
- Design principles and colour theory
- Staff Training
- Problem solving skills
- Team lead
Timeline
Sales Representative
Value Village
06.2019 - 11.2024
Certificate - Art And Design
George Brown College
Diploma - Baking And Pastry Arts Management
Humber College
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