Summary
Overview
Work History
Education
Skills
Timeline
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Jenna DiCiaula

Collingwood,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Sales Representative

Value Village
06.2019 - 11.2024
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained and developed new employees for ease of transition into team.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Answered questions about store policies and addressed customer concerns.

Education

Certificate - Art And Design

George Brown College
Toronto, ON
01.2021

Diploma - Baking And Pastry Arts Management

Humber College
Etobicoke
04.2020

Skills

  • Problem-solving skills
  • Positive attitude
  • Customer service
  • Good attention to detail
  • Good at working in a team or individually
  • Highly organized and efficient
  • Open minded and friendly
  • Business management knowledge
  • Design principles and colour theory
  • Staff Training
  • Problem solving skills
  • Team lead

Timeline

Sales Representative

Value Village
06.2019 - 11.2024

Certificate - Art And Design

George Brown College

Diploma - Baking And Pastry Arts Management

Humber College

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Jenna DiCiaula