Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Jenna Dandurand

Jenna Dandurand

Chilliwack,BC

Summary

Dedicated professional with previous experience as an assistant manager in the hospitality industry, seeking new opportunities. Proven ability to lead and manage teams effectively, ensuring operational excellence and guest satisfaction. Eager to contribute my skills and expertise to a dynamic work environment that values leadership, teamwork, and a commitment to delivering exceptional service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Clinic Receptionist

Smooth Effects
08.2023 - Current
  • Greeted patients, scheduled appointments and maintained records and accounts.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Organized paperwork such as charts and reports for office and patient needs.

Bartender/Server

Tumbleweed Lounge
01.2023 - 08.2023
  • Provided excellent customer service to travelling customers under the Plaza Hotel in Kamloops, BC
  • Monitored and ordered liquor inventory
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Assistant Manager

McDonald's
05.2017 - 01.2023
  • Maintained quality food safety and sanitation standards
  • Managed the ordering & inventory department
  • Daily team collaboration to achieve the restaurant's goals
  • Established efficient hiring and training measures

Housekeeping Attendant

Royal Inland Hospital
07.2022 - 12.2022
  • Tended to Covid units, general wards, operating room
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Casual employment while working full time elsewhere

Retail Manager

Still North Design Co
01.2022 - 12.2022
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Completed daily paperwork and computer entry of sales data as established by management.

Education

General Studies -

Thompson Rivers University
Kamloops, BC

Skills

  • Dining Customer Service
  • Food Preparation and Safety
  • Billing and Payment Processing
  • Staff Management
  • Budgeting and Cost Control
  • Office Supplies and Inventory
  • Pre-Hospital Care
  • HIPAA Guidelines

Certification

  • Food Safety Training Level 1
  • Serving It Right BC
  • Typing Test 42 WPM
  • First Aid Level 1
  • DELF International French Exam

Languages

French
Native or Bilingual

Timeline

Clinic Receptionist

Smooth Effects
08.2023 - Current

Bartender/Server

Tumbleweed Lounge
01.2023 - 08.2023

Housekeeping Attendant

Royal Inland Hospital
07.2022 - 12.2022

Retail Manager

Still North Design Co
01.2022 - 12.2022

Assistant Manager

McDonald's
05.2017 - 01.2023

General Studies -

Thompson Rivers University

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Jenna Dandurand