Jenna Cipolla
Summary
Reliable, enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Alt Hotel
02.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Kept bar presentable and well-stocked to meet customer needs.
Server/Bartender
Vines Pasta
05.2022 - 04.2024
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Stocked service areas with supplies during slow periods.
Visitation Supervisor/Dietary Aide
The Birches Nursing Home
07.2021 - 05.2022
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Collaborated with social workers to develop individualized visitation plans tailored to each family''s unique needs.
- Maintained strict confidentiality regarding sensitive information about clients to protect their privacy and security.
- Documented data and completed accurate updates to case records.
Retail Sales Associate
Marks Warehouse
04.2020 - 05.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Used product knowledge to suggest items to match client needs.
Education
Bachelor of Arts - Psychology And Criminology
Saint Mary's University
Halifax, NS05.2025
High School Diploma -
Auburn Drive High School
Dartmouth, NS06.2021
Skills
- Excellent Communication
- Dependable and Responsible
- Problem-Solving
- Teamwork and Collaboration
- Organization skills
- Customer/Client relations
Certification
- Food Handlers certificate - 2020
Timeline
Server/Bartender
Alt Hotel
02.2024 - Current
Server/Bartender
Vines Pasta
05.2022 - 04.2024
Visitation Supervisor/Dietary Aide
The Birches Nursing Home
07.2021 - 05.2022
Retail Sales Associate
Marks Warehouse
04.2020 - 05.2021
Bachelor of Arts - Psychology And Criminology
Saint Mary's University
High School Diploma -
Auburn Drive High School