Jenna Bowles
Truro,Canada
Summary
Efficient Retail Pharmacy Assistant known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, inventory management, and prescription processing. Excel in communication, teamwork, and adaptability, ensuring seamless operations in fast-paced pharmacy environments.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Retail Pharmacy Assistant
Lawtons
Truro, NS
11.2021 - Current
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Performed filing, copying, faxing, and other clerical tasks.
- Adhered to all legal requirements relating to the safe dispensing of medication.
- Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Communicated with insurance companies for billing purposes.
Pizza Maker
Truro's Pizza House
Truro, NS
10.2018 - 09.2021
- Topped pizzas with ingredients according to customer specifications.
- Maintained cleanliness and organization of workstations throughout shifts.
- Trained new staff on pizza-making techniques and kitchen safety practices.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Cleaned and sanitized kitchen surfaces and equipment.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Kept stations stocked and ready for use to maximize productivity.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
Waitress
Barbs Family Diner
Westville, Nova Scotia
09.2012 - 05.2015
- Provided exceptional customer service in a fast-paced diner environment.
- Took orders accurately and relayed them to the kitchen staff promptly.
- Managed multiple tables while ensuring timely delivery of food and beverages.
- Assisted in training new staff on service protocols and menu items.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions and processed payments efficiently at the register.
- Collaborated with kitchen staff to address special customer requests effectively.
- Resolved customer complaints swiftly to ensure satisfaction during dining experiences.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Replenished beverages when necessary.
- Communicated daily specials to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Education
High School Or Equivalent -
Northumberland Region High School
Alma, NS 09.2010 - 02.2013
Skills
- Customer service
- Time management
- Work ethic
- Attention to detail
- Team collaboration
- Hospitality
- Decision-making
- Ability to learn new skills quickly and handle change
- Analyzing situations and data to find solutions
Additional Information
Restaurant server with more than two years of experience., I am a fast learner., I can keep everything clean and organized., I am team oriented, friendly and outgoing., I'm available to work late nights any night of the week., Great communication skills.
Timeline
Retail Pharmacy Assistant
Lawtons
11.2021 - Current
Pizza Maker
Truro's Pizza House
10.2018 - 09.2021
Waitress
Barbs Family Diner
09.2012 - 05.2015
High School Or Equivalent -
Northumberland Region High School
09.2010 - 02.2013