Mariflor Dimayuga
Saint John,NB
Summary
Proven track record in enhancing customer satisfaction and streamlining service processes, as demonstrated at Nicolle's Pharmacy. Skilled in safe food handling and exceptional customer service, I excel in fast-paced environments, ensuring efficiency and positive outcomes. My ability to resolve complaints and maintain high sanitation standards contributes to repeat business and a welcoming atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Retail Pharmacy Assistant
Nicolls Pharmacy
Balayan, Batangas
07.2021 - 05.2024
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
- Assisted customers in locating over-the-counter products, improving their overall shopping experience.
Restaurant Food Server
Cucina Amore
Balayan, Batangas
08.2020 - 04.2021
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
Fast Food Attendant
Chowking Restaurant
Balayan, Batangas
07.2018 - 06.2020
- Adhered to strict food safety guidelines, reducing the risk of cross-contamination and ensuring customer wellbeing.
- Demonstrated excellent multitasking abilities by efficiently handling multiple orders simultaneously, leading to increased productivity and customer satisfaction.
- Enhanced customer satisfaction by providing efficient and friendly service during busy hours.
- Resolved customer complaints professionally, addressing issues promptly to ensure repeat business.
Education
High School Diploma -
Balayan, National High School
Balayan, Batangas04.1999
Skills
- Customer Service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Money Handling
- Safe Food Handling
- Reliable and punctual
Languages
English
Limited Working
Timeline
Retail Pharmacy Assistant
Nicolls Pharmacy
07.2021 - 05.2024
Restaurant Food Server
Cucina Amore
08.2020 - 04.2021
Fast Food Attendant
Chowking Restaurant
07.2018 - 06.2020
High School Diploma -
Balayan, National High School