Jenifer Fondem Ngongwoh
Summary
Dynamic and detail-oriented professional with experience at Double Tree by Hilton, excelling in guest relations and housekeeping. Proven ability to enhance operational efficiency through effective teamwork and initiative. Skilled in sanitation practices and time management, consistently ensuring high standards of cleanliness and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Room Attendant
Double Tree by Hilton
Ottawa, ON
04.2025 - Current
- Maintained cleanliness and organization of guest rooms to ensure high standards of hospitality.
- Assisted in restocking supplies and linens, enhancing operational efficiency during peak hours.
- Collaborated with housekeeping team to uphold property cleanliness and safety protocols consistently.
- Responded promptly to guest requests, contributing to overall satisfaction and positive experiences.
Warehouse Worker
Maersk Warehouse and Distribution Facility
Ottawa, ON
07.2023 - 01.2025
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Maintained accurate stock records using warehouse management systems.
- Collaborated with team members to optimize daily operations and improve workflow efficiency.
- Conducted regular inspections of equipment to ensure safety and compliance standards were met.
Education
High School Diploma - Science
Cameroon College of Arts And Science
Kumba, Cameroon 06.2023
Skills
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Room preparation
- Professional appearance
- Hospitality industry
- Safety awareness
- Safety procedures
- Stress tolerance
- Work prioritization
- Initiative-taking
- Linens and toiletries replacement
- Sanitation practices
- Guest relations
- Maintenance reports
- Energy conservation
- Detail-oriented
- Guest room confidentiality
- Time management
- Team support and collaboration
- Multitasking and prioritizing
Languages
English
Full Professional
Timeline
Room Attendant
Double Tree by Hilton
04.2025 - Current
Warehouse Worker
Maersk Warehouse and Distribution Facility
07.2023 - 01.2025
High School Diploma - Science
Cameroon College of Arts And Science